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Kodak 6800 Paper Loading Problem


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I have a Kodak 6800 Dye Sub Printer with about 60K prints. It's been working like a charm. Now it's not loading the paper. When I put in the paper roll, the white rollers at the entrance are always down. I'll hand feed the paper and it will start to intialize, but when it roll backs the paper it rolls out of the rollers. I've been able to get it to complete the intialization by hand feeding the leading edge further into the printer path and I get a "Ready" display after it feeds 5 - 6x8" balnks(which may be related or a different problem). When I attempt to make a print, the paper will roll back completely out of the paper path. Anybody have any suggestions before I replace the board?

Thanks in advance.

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