Frontier 340, Slp1000Se Scanning Problem

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Hello,

 

Recently I have encountered a problem when digitzing negative films. I follow all the required steps, the scanner scans the whole negative, the order is finished. When I try to burn scanned images, it is impossible because there is no order number in the list. Also, the files are not visible in the ImgExchange folder of the DI computer. These files used to be stored there so I could manually burn the scans by copying the JPEGs or burn them using the DI computer.

Before scanning stopped working, there was a Frontier HDD failure and in order not to lose Frontier software and configuration, I managed to find an identical HDD and replaced the electronics and Frontier HDD was revived and works just fine. I can print from negative films but cannot digitze them. After the failure, the scanner did not create an order on the DI computer but just stored RAW files - not even JPEGs. For some time now, the RAW files are present in the ImgExchange folder but only temporarily - up to the moment when the scanning procedure is finished.

I would be very grateful if someone could help me solve the problem as I am the only place to digitze negatives in my city and there are still many orders of that kind.

 

Regards,

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