Qss Printer Driver Problem

[Foto Wieser]

Hello

 

We are using the QSS Printerdriver Ver. 5.15 on our Win7 PC and it works normaly.

Now we tryed to work with our Printersoftware  InterlabSystem from PixelTech Poland.

 

This Software can work with every Windows Printer,  but with this software we have the following error message:

 

A communication error has occured.  Confirm that the QSS is ON and that there are no problem within the network.

 

Has anybody an idea whtas the problem?

 

Thanks

 

Oliver

[Minilab service]

You should ask software maker for a help. Can try share QSS printer. Also try disable firewall. Might be it cause error.

[Foto Wieser]

Hello Thank you for your reply.

 

I tryed to disable the firewall und also to share the printer but the error message remains.

 

We just tryed to contact the software maker but they have no idea about the error because the software use standard Windows API methodm nothing special?