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Posted

Hello, 
I have a scaner SP3000 attached to Frontier375.

It worked very fine for a few years, and now I can't scan a film, there is a message W-4336 (the focus position adjustement is not performed with this carrier). To do focus position adjustment, first I must do "Optical Magnification Calibration". How to perform it? I dont have a chart and don't know which chart I need. Please help!

Posted

Hello. Yes, to do focus you need focus adjustment chart. Technicians have it. 

If you didn't have this error before probably your scanner settings where changed. Once focus done you do not need make adjustments for the same carrier again. You need to do adjustments only if changed carrier.

If your carrier the same and you didn't have this error before then load backup and this error will disappear. Backup loading procedure depends on software, which is installed on your scanner computer.

  • 2 weeks later...

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