Paper Struck In F370

[khan2]

Hi all. I have frontier 370. When one order end (6in) paper struck or jam 6 (w2406) showing & some times show paper jam in upper cutter. I have problem only in 6in paper. Please somebody help.

[Trev Taylor]

Is there any curls on the paper at all?

Does it error on the last paper?

[khan2]

No sir.

Yes error on the last paper.

[Trev Taylor]

So last paper goes through and then gives the error.

I would say something like in the processor section slowing up the prints since it's counting at one sensor and if it doesn't get to the other sensor within the time, then it brings up the error.

 

But it's giving a paper jam in section 6 error yes?

[khan2]

Yes sir.

[Trev Taylor]

What I'll suggest for now is either...

 

A. Swapping the racks around with another rack to see if it improves since you might have have a slow feeding rack but you wont know until you swap them around ie PS4 with PS3, P2 with P1 etc.  Clean the P1 and P2 before you do otherwise you'll get contamination.

 

or

 

B. If you remove the processor covers, put a bit of the paper on the switches so the printer thinks the covers are still on.  Then run paper feed to watch where the prints are slowing down.  Could be the rack or the crossover.

 

That's just a starting point.

 

Other options is cleaning the sensors in the dryer exit, checking that the rollers aren't perished.....after a period of time, the rollers in the dryer exit will get sticky and square.  The dryer rack emmmmmm, remove and make sure it can feed paper from one end to the other.

[Dehsrum Demha]

w2406 is error in distribution section, I had the same issue when I upgraded my software,

just go to printer function select in the maintenance menu with password 7777 and switch off distribution.

[khan2]

Thank you sir.

[Dehsrum Demha]

did it work brother???

[khan2]

Not yet. I will try sir.

[Minilab service]

Check last rollers in the printer. They are rotated by processor chain. Under black plastic box ( beside LDD board ) is mechanism with clutch. If clutch broken chain rotates, but rollers not and prints can't go from printer to processor. Then you see paper jam in section 6. Remove covers, block cover sensors, run print and see what's going on.