Installing Used 3702 With New Pc, Windows 7 And New Hs-1800

[matt5791]

Hi everyone,

 

We have recently bought a used 3702HD, but with a NEW PC and NEW HS-1800 scanner (or S-1800 as they now call it) (we scan a lot of film). We already have a 3704HD and HS-1800 operating, so we are familiar with the machines.

 

The 3702 printer is in mint condition and has a low print count.

 

I have made a mistake however, I did the deal without installation included as I didn't think it would be a big deal....

 

The PC has none of the software or data installed, fresh from Dell with windows 7 only. We have all the original CD's for the printer and new sealed copies of EZ Controller and associate disks.

 

First issue - we have installed EZ Controller, but it cant "see" the printer. We have entered the IP address and tested it with ping. I am wondering - we installed the software before the IP address was entered. Should this have been done first?

 

The second issue we are stuck with, is how to enter the "Initial Data" from the original CD supplied with the printer?

 

Thanks for any help!

 

Matt

[yustas]

EZ Controller software supposed to be used with license protection key.
So I doubt that you can use it without the key (USB-stick).
We have a solution for it.
if you want to know how to solve the problem - send to me the private message or write e-mail to :parts@minilablaser.com.
 

[yustas]

I hope you meant backup CD came with a lab from a previous owner?
if so:
Go to service mode -> go menu - > extension -> maintenance -> read/write data.

[Minilab service]

Hello. If Ez controller started probably you have USB dongle. Yes, there are solutions to run without dongle. Older ''solution'' allow to run Ez controller 5.01 and older. Now the latest is 6.60. It can be run also.

Ez controller is not enough to work with QSS3702HD. At least you have install QSS printer also. In your case additionally need software for scanner. Only with QSS printer you can register minilab. Printer has to be registered using Ez controller menu. Doesn't matter when you make minilab registration. On EZ controller have enter minilab IP. 

Initial data - minilab settings, when minilab left factory. There you will have only minilab settings. On QSS3702HD can load two backups - Ez controller backup ( it would restore Ez controller settings - channels, corrections and etc ) and minilab data. Minilab data can load from minilab maintenance menu. Of course minilab should be registered and have communication to do it.

If you have QSS3704 and QSS3702HD in the same shop it is possible connect both minilabs to one Ez controller.

Edited November 8, 2016 by Minilab service

[matt5791]

Many thanks for your replies.

 

Apologies, I wasn't clear in my original post - the only used item is the printer, everything else is new, including the EZ Controller software, so we have a new security dongle etc. And we have all software original to the printer. As the scanner is also new from Noritsu, we have all software etc for this.

 

Minilab service - yes, we noticed that the new EZ Controller "found" the 3704HD on the network. But, due to the IP thing, it wont find the 3702HD we want it to find. We would run both off the same EZ Controller, but we need 2 workstations running so 2 people can simultaneously work on different jobs.

 

Today, I think we have identified what the problem is - the previous owner of the printer has changed the IP address of the printer - does anyone know of a way to discover the IP address?

 

We have the initial Data CD - this will have the original IP address? Is it possible for us to change the IP address of the printer?

 

Many thanks for your help, Matt.

[Dave S]

It's impossible to see or change the IP address of the printer without connecting to it first.

 

What is the IP address you have the computer set on at the moment?

[kodak_service]

Display Module is necessary for definition or change of IP-addresse of the printer 

https://drive.google.com/open?id=0Bw3VhtgT5I5dQVlMYjd5R3dIdkU

https://drive.google.com/open?id=0Bw3VhtgT5I5dX2V2MHF0OUh6b00

[Dave S]

Display Module is necessary for definition or change of IP-addresse of the printer 

https://drive.google.com/open?id=0Bw3VhtgT5I5dQVlMYjd5R3dIdkU

https://drive.google.com/open?id=0Bw3VhtgT5I5dX2V2MHF0OUh6b00

Yes this is the only way. But only the Fuji (Noritsu manufactured) machines have this display module supplied.

[matt5791]

Many thanks for the replies and assistance everyone.

 

We have managed to find the IP address and find the printer in the network - I spoke to the distributor and they happened to be having a conference at their premises with technical people from Noritsu - luckily one of them was able to dial into the PC with Teamviewer and sort it out - but, it took some time.

 

Dave s - he started talking about that module - but in the end he managed to find the IP address, which was 192.168.0.11

[Minilab service]

192.168.0.11 is default QSS37 and Fuji 7xxx IP address, so it was not changed. Might be your both minilabs had the same address and that's the reason why you saw only one minilab on the same network. On the same network all computers and minilabs should have different IP ( last digit should be different ) .

Edited November 19, 2016 by Minilab service