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Posted

I would like to print on my 3702HD a picture with the size 12x22" 640ppi (7'680 x 14'080 pixel). But the EZ Controller gives the error 1516. Where can I change the maximal printing resolution size?

 

The 3702HD should be able to print 12x36" with 640 ppi (7'680  x 23'040 pixel).

Posted (edited)

I think ''bookman'' knew what this error means. He just wanna to know why he get it, when loaded 640 dpi file.

The reason is very simple - EZ controller version is too old.

On EZ controller 5.6 ( and lower ) can be loaded file up to 66,560,000 pixels.

On EZ controller 5.7 ( and above) can be loaded file up to 250,000,000 pixels

Your file ( 7680 x 14080 ) has 108,134,400 pixels and it is out of limit for older versions

File 7680 x 23040 would be 176,947,200 pixels and you could load it on new versions.

New versions have few limits :

1. both width and length can't exceed 10,000 pixels ( for example 10,001 x 10,001 )

2. width or length can't be more than 25,000 pixels

3. width or length can't be less than 32 pixels.

I have latest version - 6.60. It can work even on Windows 10. Contact, if need it. Can help to upgrade. 

Edited by Minilab service

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