Noritsu 3300 - Positive Film Index Issue

[dailysetup]

I'm having this issue when printing indexs for the positive film channel only.
It appears the same on different print channels, paper types and sizes.
I have a S3 scanner and running the latest software (ver 8)

 

[Dave S]

Does it look like this on the screen when you scan in the positive films?

What do the prints from positive look like?

Has it only just started doing this?

Does it do the light source update normally?

Edited May 10, 2017 by Dave S

[dailysetup]

57 minutes ago, Dave S said:

Does it look like this on the screen when you scan in the positive films?

What do the prints from positive look like?

Has it only just started doing this?

Does it do the light source update normally?

Scans and prints are coming out normal.

We've only just started with positive scanning and just found this happen. The light source updates fine.

it does the same when inserting a negative into the positive channel too, so it's not the film.

[Dave S]

It's going to be some kind of data corruption.

Try loading in your backup data from a date before the problem started.

[dailysetup]

5 hours ago, Dave S said:

It's going to be some kind of data corruption.

Try loading in your backup data from a date before the problem started.

I will give it a go, but I've recently done that. Any other suggestions? Perhaps something I can disable and re-enable in the menu?

[Dave S]

You can try initializing the scanner slope correction data for positive. Menu, Extension, Setup, Scanner Setup, Scanner slope correction Positive, Master data. Also check the 135F data as well.

The other thing you can try is doing the paper profile calibration. Menu, Extension, Setup, Laser Setup, Paper Specification Registration/Setup, F: Functions, Printer Profile Calibration.

Other than that not much more you can do as an operator. The next stage would be data initialization of the scanner, and set it up again, but this would need the focus to be re-done with special jigs. Other possible causes are corruption of the profile data, you could try uninstalling and re-installing the profile data again.

Just a thought was the profile data updated with the software? As old profile data on new software can cause strange things like this. I think the latest is 7.19.

[dailysetup]

16 hours ago, Dave S said:

You can try initializing the scanner slope correction data for positive. Menu, Extension, Setup, Scanner Setup, Scanner slope correction Positive, Master data. Also check the 135F data as well.

 

 

 

The other thing you can try is doing the paper profile calibration. Menu, Extension, Setup, Laser Setup, Paper Specification Registration/Setup, F: Functions, Printer Profile Calibration.

Other than that not much more you can do as an operator. The next stage would be data initialization of the scanner, and set it up again, but this would need the focus to be re-done with special jigs. Other possible causes are corruption of the profile data, you could try uninstalling and re-installing the profile data again.

Just a thought was the profile data updated with the software? As old profile data on new software can cause strange things like this. I think the latest is 7.19.

It seems the printer profile calibration seemed to fix it.

Thank you Dave

[Dave S]

Great.

Thanks for posting back and saying what fixed it.