Kodak G4x - Can't install KPK 8.1.1

[lagrangerx]

Greetings. We have a Kodak G4x kiosk currently running KPK 8.1. I am attempting to install the 8.1.1 update which I had downloaded from the Kodak website, but it seems to be failing...yet I am at a loss as to WHY it is failing.

If I attempt to install the update according to the instructions, it will run the setup, then automatically do a system backup (which the instructions say is normal), and then say "Installation complete" with no error messages or other warnings that something went wrong. HOWEVER, after it finishes rebooting, it still says that version 8.1 is installed, implying that the update to 8.1.1 had failed.

What could be causing this problem? I have attached the log from the installation attempt. I quickly skimmed through it and didn't see anything jumping out at me as being an error or failure, but maybe it might have an answer I'm overlooking as to why the update seems to be failing.

I would appreciate any assistance.

Kodak_APEX_KPK_8.1.1_KPKPl_V3.1.1_MsiLog.txt

Edited May 24, 2017 by lagrangerx

[marijo]

debes ver en :

configuracion

diagnostico

revisiones necesaria de la aplicacion.

si aparece apex kpk v8.1.1, entonces ya esta instalada.

te aconsejo instalar la kpk8.1.2,reemplaza la 8.1.1