davidlam Posted September 1, 2017 Report Posted September 1, 2017 Dear Sirs, an interesting qss-35 problem here After a typhoon, qss-3501 in ship get wet water up to 1.5 feet high. After the flood and machine get dry we checked and cleaned machine. It can still print photos BUT it becomes a dumb (silent ) machine All operational messages never shows up again .. like when we open machine door message - won't tell ,,,, Laser unit not yet up to temperature - won't tell ,,, channel and paper magzine size mismatch - won;t tell. ... etc Experienced operator can still print photos . .. machine becomes dumb. Anyone knows which parts or pcb to replace to make the machine speak up (tell operation messages ) ? ? ? we had replaced the control board.. I repeat machine can print photos now but dumb. thank you very much for teaching . . .
Dave S Posted September 2, 2017 Report Posted September 2, 2017 I'm finding what you are saying hard to believe! How exactly is the "experienced operator" using the machine to print? When the "control board" was replaced was the software upgrade done? To me this sounds more like a software issue, rather than a PCB issue; especially as you say the machine can still print.
kodak_service Posted September 4, 2017 Report Posted September 4, 2017 Check the lighting of LEDs 1, 2, 3 and 7 on Laser Control PCB. All have to shine.
davidlam Posted September 5, 2017 Author Report Posted September 5, 2017 we will check, thank you. Hearing from this remote area customer that machine is not working anymore. will find out what happened. .before end of this week
davidlam Posted September 11, 2017 Author Report Posted September 11, 2017 finally problem solved by replacing the printer control board ( another piece) and update it. thank you for ALL your expertise advices given.
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