MS48 with Frontier DX100 - Failed to communicate with job server

[brajt]

HI guys,

 

im new to this forum, and also newbie in printing stuff. In one of my clients lab, they've got Dell Optiplex PC with Win7, english version, 32-bit and Frontier DX-100 printer. One day, MS01 software stopped working. We tried to fix it, reinstall etc with the support from Fuji - nothing seemed to help. 

Then I restored the clean system using backup created few months ago. While installing Fuji software in order - ms01, ms16, then ms48, at the end, the 'Panda' software is stuck on 'TRYING [pc-name]". Sometimes it connects (takes looong time) but even then, when i launch MS01 software, it says 'Could not communicate with job database server on [pc-name].

 

i've tried everything, from launching all setups as admin, creating 'FRONTIER' user in Windows by myself (setup does it automatically if it doesn't exist), i've tried the same path for the few times in case i did something wrong, but now im out of ideas.

 

any1 can help?

[brajt]

Problem solved by reinstalling the whole environment. 

[German Tirado Montoya]

i need ms48 could you reply if you can send me to my email ingenieriafotografica@hotmail.com

[Minilab service]

I have MSP48 and instillation manual. Have all other manuals ( service, user, maintenance and etc ) . Also have Epson software, which can use with this printer. Have two maintenance software for Epson ( SL-D700 )  and Fuji ( DX100, Frontier-S ) printers ( to reset counters and make high level adjustments ) . Write private message, if really need some of them.

[cnc3d]

What version of ms01 do you use and what operating system?