Program error on FMPC II

[Fototech]

Good day everyone

I am Installing FE (S2) & FMPCII (S9) on Frontier 550. Installation was smooth on both computers. The problem comes when I try to test the system by printing condition setup. I get this error when trying to open paper condition setup page, " Program error - ExpBrows.exe has generated errors & will be closed by windows. You will need to restart the program. An error log is being generated.

I have Reinstalled  FMPCII (S9) software & I am still getting the same problem. May someone please help!!!

[Minilab service]

Do you have good communication between FMPC and printer? Try access processor or printer from FMPC maintenance menu ( use password 7777 ) . Look will you have errors there.

[Fototech]

Each time I try to access Printer Adjustment/Maintenance an Processor Adjustment/Maintenance  MENUs I get error message I mentioned. Do you think it can be the cable?

[Fototech]

When I restart the whole System I get error E-2314 "Updating backup in printer failed. Check parameter file?

[Fototech]

Also if I clear program error message, I will get error no. W-2205 "As printer setup & maintenance is in progress, the printer maintenance not started"

[Minilab service]

You have not communication between FMPC and printer. Check firewire IP and mask on minilab ( LCD display ) and firewire IP and mask on computer. Look VDentry value. Also look firewire connection status ( for 550/570 should be disabled  ) . Settings should be done before software instillation. If all OK - will be hardware problem : firewire cable, firewire card in FMPC ( FW3 model ) , firewire card in minilab ( FW4 model ) or image box.

[Fototech]

IP on minilab LCD is: 192.168.0.1  subnet: 255.255.255.0

IP on FMPC is: 192.68.0.3    subnet: 255.255.255.0

Firewire connection status is CONNECTED. How do I disconnect it sir?

Also if I ping minilab ip from FMPC computer it shows that connection is good.

 

 

[Minilab service]

Hello. Sorry, I was wrong. Have disable connection for LP1500SC/LP2000SC/LP2500P. For LP5500/LP5700/LP5900 should be enabled. IP and mask are correct, so all looks well.