guyverias Posted February 11, 2018 Report Posted February 11, 2018 (edited) Hi all I am having trouble with my newly bought sp500. I am using vmware and FE software. It was running fine before and I can scanned few images like normal. Today when I turned on the scanner. I noticed that the led light in front of the scanner unit (power and state) they are not lighted as normal. Scanner is on I can tell by the fan make noise. I checked behind all fans were running normal. Problem is the scanner wont start also the scanner is not recognized by the software. Hence I cant scan or evem calibrate as its not recognized now. Inside the scanner i can see the light source lit up reg green blue light. And also i saw some light by peeking through the scanner grill. What may be the problem with this? Mainboard or power supply? Thank you for any inputs Edited February 11, 2018 by guyverias
Gothic Posted February 16, 2018 Report Posted February 16, 2018 So What does it say when you connect it?
Bsaddler Posted March 13, 2019 Report Posted March 13, 2019 Did you get any further with this? Mine has done the same
Bsaddler Posted April 17, 2019 Report Posted April 17, 2019 Did you get any further with this? Mine has done the same
Minilab service Posted April 18, 2019 Report Posted April 18, 2019 Do you see scanner on Windows device manager ( Luke USB client driver ) ? Which error do you see on Fuji software? Which software do you have ( FE, or MS ) ?
YLP Posted September 14, 2022 Report Posted September 14, 2022 Does anyone have the solution for this? Mine is like this. It had been a while since I had used it for the last time, now I turn it on and only the fans turn on and it is not recognized by the computer.
Brohymn Posted January 14, 2023 Report Posted January 14, 2023 Missing voltage. Probably 5v. So... Damage mainboard or power supply.
YLP Posted March 11, 2023 Report Posted March 11, 2023 On 1/14/2023 at 11:57 AM, Brohymn said: Missing voltage. Probably 5v. So... Damage mainboard or power supply. Hello, can you tell me according to the Wiring Diagrams where I should test the voltages with the multimeter?
Minilab service Posted March 11, 2023 Report Posted March 11, 2023 When power supply is powered and pressed power button can check voltages on connectors PS2, PS3, PS4, PS5, PS6 and PS8.
YLP Posted March 12, 2023 Report Posted March 12, 2023 15 hours ago, Minilab service said: When power supply is powered and pressed power button can check voltages on connectors PS2, PS3, PS4, PS5, PS6 and PS8. Grateful! As soon as I can I will run the tests.
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