Noristsu QSS-3202 Sd with scanner with ARCNET communication error 6901-6219

[jamc007 0]

Good morning . Recently the QSS-3202 Sd started the error messages , which come with printer , processor , scanner AFC , Laser , Switch  Control PCB  after accidentally loosen the 2 fiber optics from the PCB board at the side of the upper magaine which use to comunicate to the board under the blower part by doing maitenance to the circulation pump  .  After that , checked the fiber optics and cleaned from the PCB boards , scanner , processor , switch control . Still have the same errors which cannot eliminate . Please help any recommendations will be appreciate . Thanks a lot .

[Minilab service 258]

Run ARCNET test and look where is problem. Temporary disconnect ARCNET cables, which goes from printer ( to avoid random printer ARCNET noise ) . Then shouldn't be errors with  workstation board and scanner. If all OK connect printer and run diagnostic again.

[jamc007 0]

Thanks for your kindly replies Mr Maxi . When the QSS 3202SD restarted , it only showed the errors Arcnet communications from different parts of the machine. But from there on couldnt even go to any functions such as Run Arcnet test . Not even having the alarm sound on , its muted . Just changed another fiber optic which connect to the board below the dryer to the terminal which is beside the upper magazine board .But the problem still remained . If there is any way can run on diagnose where can go directly , please advise . Thanks again for your attentions and helps .

[Minilab service 258]

First you need locate where is problem - on workstation, or minilab. Close Noritsu software ( close down check, F, quit application ) and from Windows Startup remove QSS shortcut. Then run ARCNET test utility. It is on Noritsu folder ( disk C ) . When minilab disconnected should be errors with all printer boards, but shouldn't be errors with workstation and scanner. 

[jamc007 0]

Hi Sir , lot of thanks for the recomendations . After closing the Noritsu software , ran for the self check application on C part of the computer . The first line  PCI-LVDS/ Arcnet have this message : PC s Arcnet Control PCB is not installed . Possible causes are : PCB is not installed , Device Driver PCB is not intsalled, Device Driver to control PCB did not process correctly . The last few days after the messages of Arnet communication errors appeared , the properly shutdown ( close down check , F , quit application ) coudnt be done , only could shut down as a normal computer . Today just changed another pcb processor board beside the magazine , after that the problem still remained . And tried to recover to last few days before the error . The computer seem dont have this feature to support . What are the possible procedures need to be done ? Million thanks .

[Minilab service 258]

On ARCNET test software need to choose correct minilab model ( QSS32 SD ) . Check PCI-LVDS/ Arcnet board driver on device manager. If board is OK there - check power supply on switch control pcb. Check ARCNET connections between computer and switch control pcb. At least you should see this board. Do not connect back printer ARCNET cables until without errors see switch control pcb and scanner.