Tayo Jimmy Posted June 27, 2021 Report Share Posted June 27, 2021 Please kindly help, what need to do for this kind error ? PC or Laptop can not see the printer if occured this kind error. Firmware already updated. Hope somebody could help......Thank you so much. Best Regards, Jimmy Quote Link to comment Share on other sites More sharing options...
davidlam Posted June 28, 2021 Report Share Posted June 28, 2021 I think you are in the "Customer Mode". see below table press [ Paper rewind/Clear ] button to move up 1 menu level, then press more until you exit from Customer mode. you need { a parts list+service manual } to help yourself in the future. Quote Link to comment Share on other sites More sharing options...
Tayo Jimmy Posted July 30, 2021 Author Report Share Posted July 30, 2021 Dear David Lam, hope you are doing well. Really longtime no contact with you. Thank you and really appreciated for your reply. BTW, need to know, How to reach the "Customer Mode" what kind Button need to press ? Just single Button to press OR combination of 2 buttons needs to press at the sametime ? Have you faced this kind Error formerly like I share Usb Firm = 00.00 ? Do you successful to countermeasure it ? Your soon good news really appreciate. Best Regards, Jimmy - what's app +62 8528 2122 007 - email : tsjimmy.id@gmail.com Quote Link to comment Share on other sites More sharing options...
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