SP3000 Fuji Frontier - Blue lines down right side of photo

[AusJas]

Our SP-3000 Fuji Frontier scanner is now scanning with a series of thin blue lines down the side of the photo.

We are seeing the error message is a E-4241 “A failure in the GPA circuit board was detected”

 The other error message is E-4272 “An error occurred in the image processing section”

 Both faults point to a GPA23 circuit board failure.

Can anyone assist with what we should do or where to get another board if that is what is required.

 

[Minilab service]

Go to the 0741 menu. Look how many boards you have, board status and DSP status there. If you have two boards you can remove one of them. Run image processing board check ( 2240 menu ) . Look what you see there.

[AusJas]

Here are the results of the 2240 menu.  I will need to go to the lab and do the 0741 menu check but does this Image processing board check tell you anything?

[Minilab service]

GPA23 board test passed. You have only one board and it works well.

You have error on first DIMM module ( DIMM1 ) . Try switch DIMM1 and DIMM2 RAMs. Then run test again and look where you have error ( DIMM1, or DIMM2 ) . If error will be transferred into DIMM2 then module is faulty. Here used server RAM module.

[AusJas]

Hi,  Thanks I will try that.  If the error transfers to DIMM2 and that module is faulty, can the machine run with just one DIMM for now until we can get another DIMM?

[Minilab service]

Only old software can work with one module, but even then work unstable. You need other module. Here is used server RAM module. Original RAM is Transcend TS6SRF0870R-7SE . Can use many similar server RAM models. To work properly RAM modules should be  512MB ,CL3 , PC133 ECC REG, 168 pin SDRAM for servers. Memory chips should be with the same architecture -  8-Mwords × 8-Bits x 4 Banks.