FORDNOVA Posted February 10 Report Share Posted February 10 My software went on my 370. I have a backup computer. When I turned on my back computer it has panda and Simon it. In the corner it says pic not connected what can I do. Is there and instructions any were Quote Link to comment Share on other sites More sharing options...
TECNOR Posted February 10 Report Share Posted February 10 Check the network Quote Link to comment Share on other sites More sharing options...
Minilab service Posted February 10 Report Share Posted February 10 Might be wrong network settings, mismatch entered server name ( on FMPC settings ) , or mismatch FMPC name ( on server settings ) with real names . Also can be, that printer is not registered at all. All manuals should be with MS software. Ask CD with manuals who gave you software. There are CDs with manuals for 2.1, 2.5.5, 3.0, 3.1/4.2 and 10.0 . I have all of them. Quote Link to comment Share on other sites More sharing options...
FORDNOVA Posted February 10 Author Report Share Posted February 10 I DONT HAVE ANY SOFTWARE HAD MACHINE FOR OVER 15 YEARS DONT KNOW MUCH. HOW DO I KNOW WHAT MANUALS I NEED AND HOW CAN I TELL WHAT VERSION 2.1, 2.5.5 3.0.3.1/4.2 AMD 10.0 CAN YOU GET ME MANUALS AND HOW MUCH. Quote Link to comment Share on other sites More sharing options...
Minilab service Posted February 10 Report Share Posted February 10 MS01 can't be more than 15 years. First MS01 version was created about 15 years ago ( about 2007 ) . Do not think, that you have this software since then. Might be you had minilab, but there was different software ( FDIA, or FE ) . On old computer you had the same view, or it was different? Look what installed on FMPC ( computer connected to minilab ) . Which version you see there? To see MS01 version on main window need press F1. Then you should see what installed. Is your minilab with scanner? If yes - look what is installed there. Quote Link to comment Share on other sites More sharing options...
FORDNOVA Posted February 10 Author Report Share Posted February 10 NO SCANNER/ LPC VER 2.0-0E-060 PRINTER VER 7.0-0X-270R I SEE BOTH COMPUTER ON NETWORK LPC & PIC Quote Link to comment Share on other sites More sharing options...
Minilab service Posted February 11 Report Share Posted February 11 Here on FMPC you have FDIA software ( D20 version 2.0-0E-160 ) . Usually on server was installed FDIA software also ( C4/C5 ) . Now on your server used newer software - MS01. What did you have on old server, which now doesn't work? C4/C5 looks absolutely different. On your new server installed MS01 ( unknown version ) . Not sure, that server is full working ( do not see main window, where can load orders ) . Might be, that MS01 server will work with FMPC running FDIA. Not sure about that. I tested only scanner running FDIA ( A1 software ) and it worked with server running MS01. One is clear - server should be full working ( should have main window ) , on computer should be correct network settings and computer names should match names entered on software ( FMPC and server ) . If can't find yourself - write private message. I using Anydesk software can connect to your server and check everything. FORDNOVA 1 Quote Link to comment Share on other sites More sharing options...
FORDNOVA Posted February 11 Author Report Share Posted February 11 DONT KNOW HOW TO PRIVATE MESSAGE PLEASE ADVISE Quote Link to comment Share on other sites More sharing options...
Minilab service Posted February 11 Report Share Posted February 11 https://www.minilabhelp.com/index.php?/messenger/compose/&to=1985 Quote Link to comment Share on other sites More sharing options...
TECNOR Posted February 11 Report Share Posted February 11 My advice is install all the software again and solved your problem Quote Link to comment Share on other sites More sharing options...
FORDNOVA Posted February 14 Author Report Share Posted February 14 On 2/11/2022 at 4:15 PM, TECNOR said: My advice is install all the software again and solved your problem Quote Link to comment Share on other sites More sharing options...
TECNOR Posted February 14 Report Share Posted February 14 If you have old software Fe or Fdi, install MS software. Quote Link to comment Share on other sites More sharing options...
FORDNOVA Posted February 14 Author Report Share Posted February 14 HOW DO I KNOW WHAT SOFTWARE I HAVE AND WERE CAN I GET THE SOFTWARE I NEED. Quote Link to comment Share on other sites More sharing options...
FORDNOVA Posted February 14 Author Report Share Posted February 14 IS THERE ANY SOFTWARE TECHS IN THE US THAT I CAN CALL FOR HELP I WILL PAY Quote Link to comment Share on other sites More sharing options...
TECNOR Posted February 14 Report Share Posted February 14 I have software and can explain step to step how install all this. Only need have a backup data of minilab. Quote Link to comment Share on other sites More sharing options...
FORDNOVA Posted February 14 Author Report Share Posted February 14 Email me at laneybarber@msn.com so we can get started thank you Quote Link to comment Share on other sites More sharing options...
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