Installing MS01 on LPC/FMPC - PIC/ICIII name rejected?

[ServoSkull]

Installing a LPC/FMPC for use with an LP 5900 on windows XP. Using MS01 install disks. I'm having issues overcoming the naming step when installing MS01 as PRINTER on LPC.

LPC & PIC are connected and communicate. I can create folders on one side and see it from the other side, so their workgrouping and networking all appears functioning. 

I've double checked that PIC computer is named PIC, and appears on the network as PIC through job manager folders. 

Yet LPC errors and tells me that it cannot see my MS01 server. 

Attachment is the part of the install that I can't get past. 

Does anyone know how to overcome this error?

Thank you very much!

[TECNOR]

Can you install any version of MS01 but need read the manual installation, all shown here explanation step to step.

[Minilab service]

Probably one, or both computers not prepared for MS01 instillation.  Check SQL server name on server computer. Might be it has different name than computer. Does on server see status "connected to PIC" ? Did you enter user FRONTIER with password FRONTIER on both computers? Did you make network settings before MS01 instillation? On both computers disable firewall.

[ServoSkull]

4 hours ago, Minilab service said:

Probably one, or both computers not prepared for MS01 instillation.  Check SQL server name on server computer. Might be it has different name than computer. Does on server see status "connected to PIC" ? Did you enter user FRONTIER with password FRONTIER on both computers? Did you make network settings before MS01 instillation? On both computers disable firewall.

 

• SQL server name and computer name both PIC.  
• Server status is Connected to PIC
• Both PIC & LPC signed in as FRONTIER / FRONTIER
• Network settings pre-exist the install. Repurposing the computers used for operating a fuji 375 for this new 5900.
• Firewalls already disabled. 
• Upgraded to Service Pack 3 on LPC computer, just in case (was previously Service pack 2, only), still no luck.

Does the printer itself play a part in getting the install on the LPC to notice PIC properly?  

Thank you so much for all of your help!

Edited January 6 by ServoSkull
added quote

[Minilab service]

When installing FMPC ( printer computer ) server should be installed, connected and should run. Printer also should be connected and powered.

LP2000 ( Fuji 375 printer ) and LP5900 ( Fuji 590 printer ) have different firewire connection protocol. For LP5900 used firewire IP ( on LP2000 it is disabled ) . Correctly adjust FMPC firewire ( driver, firewire network settings - for LP5500, LP5700, LP5900 ) . Ping to printer firewire address ( to check connectivity ) . Printer IP and mask can see on minilab lcd. Might be after that you have no error. If not - to FMPC connect other HD, install Windows XP, prepare computer and install MS01 ( printer, LP5900 ) . Computer name leave the same ( because FMPC computer name during instillation was entered on server ) .

I see you use very old MS01 version ( 2.5 ) . After that were MS01 versions 3.0 , 3.1 , 4.0 , 4.2 and 10.0 . I think you can use newer computers and use MS01 version 4.2 ( W7 32 bit ) , or version 10.0 ( W10 64 bit ) . Server and FMPC can have different versions.
Also can install server and FMPC on the same computer. in this case need to use MS01 4.2R ( W7 32 bit ) , or MS01 10.0R ( W10 64 bit ) .

With LP5900 can install long length print option ( software L1 ) . After that can print 640 mm length ( instead standard 457 mm ) . Do not need any hardware to do it. 

[ServoSkull]

12 hours ago, Minilab service said:

When installing FMPC ( printer computer ) server should be installed, connected and should run. Printer also should be connected and powered.

LP2000 ( Fuji 375 printer ) and LP5900 ( Fuji 590 printer ) have different firewire connection protocol. For LP5900 used firewire IP ( on LP2000 it is disabled ) . Correctly adjust FMPC firewire ( driver, firewire network settings - for LP5500, LP5700, LP5900 ) . Ping to printer firewire address ( to check connectivity ) . Printer IP and mask can see on minilab lcd. Might be after that you have no error. If not - to FMPC connect other HD, install Windows XP, prepare computer and install MS01 ( printer, LP5900 ) . Computer name leave the same ( because FMPC computer name during instillation was entered on server ) .

I see you use very old MS01 version ( 2.5 ) . After that were MS01 versions 3.0 , 3.1 , 4.0 , 4.2 and 10.0 . I think you can use newer computers and use MS01 version 4.2 ( W7 32 bit ) , or version 10.0 ( W10 64 bit ) . Server and FMPC can have different versions.
Also can install server and FMPC on the same computer. in this case need to use MS01 4.2R ( W7 32 bit ) , or MS01 10.0R ( W10 64 bit ) .

With LP5900 can install long length print option ( software L1 ) . After that can print 640 mm length ( instead standard 457 mm ) . Do not need any hardware to do it. 

Oh awesome, a new lead. Thank you very much.

I'm working the Firewire issue now, and I'm noticing that went I go into my 5900's menus , it's set to 192.168.168.001 , but the install for the FMPC is suggesting 192.168.0.10 

I expect that third place number difference is causing connection issues, but I'm also seeing warnings not to mess with the IP # of the printer. 

Should it be okay to change that third digit from a 168 to a 0 as part of my troubleshooting, or will that cause further issues with my LP?

Edited January 6 by ServoSkull

[Minilab service]

Yes, on instillation manual for IP Over 1394 Internet Protocol(TCP/IPv4) is recommended IP 192.168.0.10 and mask 255.255.255.0 . On minilab only last IP digit should be different. Mask should be the same ( 255.255.255.000 ) .
I think someone on minilab accidentally set one wrong digit ( 168 instead 000 ) , or on FMPC was used not standard IP ( some  192.168.168.x ) . You can change IP on printer, or on computer. Firewire IP shouldn't be used on other boards.

[ServoSkull]

On 1/6/2023 at 3:50 PM, Minilab service said:

Yes, on instillation manual for IP Over 1394 Internet Protocol(TCP/IPv4) is recommended IP 192.168.0.10 and mask 255.255.255.0 . On minilab only last IP digit should be different. Mask should be the same ( 255.255.255.000 ) .
I think someone on minilab accidentally set one wrong digit ( 168 instead 000 ) , or on FMPC was used not standard IP ( some  192.168.168.x ) . You can change IP on printer, or on computer. Firewire IP shouldn't be used on other boards.

Unable to ping LP. Trying to control for a potentially damaged firewire cord. 

Where does the firewire cord interface with the LP? On the 375's, it was pretty accessible and easy to identify, I'm not able to find where it actually plugs into the boards on the LP 5900. 

[ServoSkull]

Nevermind, I have located where it plugs in. 

For anyone lurking because of this same problem, it's located beneath the paper magazines. You'll have to open up the door's swing bar, and remove a plastic air-control covering blocked by that bar once it's out of the way, and the port is behind there.

I'll be testing with a different firewire cord soon to see if it allows me to send the ping. The current cord is somewhat damaged so that could be the source of my problem. 

[ServoSkull]

On 1/6/2023 at 3:50 PM, Minilab service said:

Yes, on instillation manual for IP Over 1394 Internet Protocol(TCP/IPv4) is recommended IP 192.168.0.10 and mask 255.255.255.0 . On minilab only last IP digit should be different. Mask should be the same ( 255.255.255.000 ) .
I think someone on minilab accidentally set one wrong digit ( 168 instead 000 ) , or on FMPC was used not standard IP ( some  192.168.168.x ) . You can change IP on printer, or on computer. Firewire IP shouldn't be used on other boards.

New firewire cord (proven to work, I took it from one of my functioning 375s) , and the FMPC still cannot ping the printer. 

@Minilab service, is the LP 5900 requiring a specific workgroup name? We have all of ours set up to miscgroup as per our 375 setup.
 

[Minilab service]

Fuji computers can belong to any working group. Just all computers should be on the same working group.

As I told before LP2000 ( Fuji 375 printer ) and LP5900 connections absolutely different. Used different driver ( to connect printer ) and different firewire connection method.  Try reinstall driver, change PCI slot. On network settings tick box "Show icon in notification area when connected" ( XP, or Windows 2000 ) . Then on right bottom corner you can see is this network connected, or not.

Here is standard good quality firewire cable. Length can be different ( longer, or shorter ) . This cable on LP5900 connected to image box. There used Ratoc PCI-FW4 firewire card ( with NEC uPD72874AGC chip ) . The same firewire card used on SP3000 scanner ( inside scanner computer and inside scanner image box ) . 

[ServoSkull]

On 1/14/2023 at 11:35 AM, Minilab service said:

Fuji computers can belong to any working group. Just all computers should be on the same working group.

As I told before LP2000 ( Fuji 375 printer ) and LP5900 connections absolutely different. Used different driver ( to connect printer ) and different firewire connection method.  Try reinstall driver, change PCI slot. On network settings tick box "Show icon in notification area when connected" ( XP, or Windows 2000 ) . Then on right bottom corner you can see is this network connected, or not.

Here is standard good quality firewire cable. Length can be different ( longer, or shorter ) . This cable on LP5900 connected to image box. There used Ratoc PCI-FW4 firewire card ( with NEC uPD72874AGC chip ) . The same firewire card used on SP3000 scanner ( inside scanner computer and inside scanner image box ) . 

Thanks once again for advice. Working group details understood.

Here is current attempt/failure information:

• Firewire card confirmed in PCI riser slot #2 (the slot for LP, according to MS01 install instructions. The top slot on riser is described for Scanner only, and we aren't using a scanner)
• Using a known good firewire cord from functioning setup, re-appropriated to troubleshoot. (so long as cords functional for LP 2000 are rejected for LP 5900)
• Firewire card PCI-FW3 (Hardware too old? May need an upgrade to PCI-FW4 to properly communicate with LP?)
• Firewire settings and drivers re-installed according to MS01 4.2 install documentation
• Firewire connection in Network Connections ALWAYS says connected, for some reason, even when cord is disconnected. Indicative of a problem???
• Still cannot ping 192.168.0.1   with firewire connected and LP on.
• Attempted a re-install with MS01 4.2 Win XP on LPC/FMPC  (PIC/ICIII is MS01 2.5)
• Once again failed Printer install on FMPC with error that it cannot see the PIC/ICIII Server it's able to see/ping (names all double checked)

Additionally I am now getting an ERROR on the LP 5900 on bootup - E2827 CTL23. This is a new error, my install was failing before I ever saw this. This may complicate trouble shooting??

Advise again on Firewire cord? I see no link or model specified. 

Failure of install still appears to be failure to communicate between LP & FMPC, regardless of the failure reporting it cannot find MS01 server?

Please advise, and thank you so much.

[Minilab service]

E-2827 means disconnected connector of the harness between CTL and SCIOP is detected. Poorly connected or broken harness the CTL4 on the CTL23 circuit board and the KEY1 on the KEY23 circuit board.

Firewire cable is standard. Can use any good quality firewire cable. Can be longer, or shorter than original.

Ratoc PCI-FW3 usually was used on FMPC, where connected older printers. It is made using Texas Instruments chip TSB43AA22. On SP3000 scanner computer, scanner image box and minilab image box used Ratoc PCI-FW4 with NEC uPD72874AGC chip. Anyway I think Ratoc PCI-FW3 also should work.

MS01 4.2  is for W7 32 bit. Computer should be prepaired before MS01 instillation. MS01 2.5.5 and MS01 4.2 instillation is different. There are manuals to install 2.5.5 and 4.2. Use correct manual. MS01 version on FMPC and server can be different.

When we are talking about MS01 for W7 there is version MS01 4.2R. For this version is enough one computer ( FMPC and server functions on the same computer ) . When computer only one then no problems with computer names.

I have these versions :
2.1, 2.5.5, 3.0, 3.1 - for XP
4.0, 4.2, 4.2R - for W7 32 bit
10.0, 10.0R - for W10 64 bit
Versions 4.2R and 10.0R - enough one computer. All other versions - need two computers ( server and FMPC ) .

[ServoSkull]

E-2827 fixed (accidentally popped a pin when removing the top, at some point).

Will operate with PCI-FW3 for time being, until I've controlled for other things.

The Disc I have may be mislabeled, but it's manuals are MS01 4.0 series, and has instructions for both Win7 & XP

Having MS01 4.2R sounds ideal to try an install with, though 4.2 should be acceptable. 

[ServoSkull]

Hmmm... I think my issue is going to go beyond the software, since I cannot ping the printer from the FMPC.  While getting the proper software is probably important, there seems to be something going on with the pre-software setup preventing proper communication between the FMPC and LP.

Is there anything besides installing a PCI-FW4 into the FMPC that I should troubleshoot?