NYCFL Posted February 7 Report Share Posted February 7 After several months of trying to get the printer up and running due the computer containing all system software, backup, and profile data being whipped, I finally have it up and running thanks to the help of people on this forum. Since I had to start from scratch, I went to perform an initial set up. However, whenever I go to perform the paper type registration and it starts to do a test print it seems like the loading bar is just endlessly looping and never actually performs the print. I took a look at the input and output checks and everything seems to be ok but maybe I am missing something. I did notice that on the processor side that the driver motor was not coming on. I tried turning it on in the status display menu and also tried activating it in output check and nothing happens. My question is, is it related to the issue I'm having where the test print seems to not be happening or is it unrelated and has something more to do with the paper not advancing? Also, if it is unrelated what other things should I check before coming to the conclusion that I need to replace the gear head? Thank you for any help in advance. I know the film processors and scanners like the back of my hand but these mini labs have me stumped. Quote Link to comment Share on other sites More sharing options...
Minilab service Posted February 7 Report Share Posted February 7 Do you have 24V power supply on motor M11 connector J/P767 ( between pin1 and pin2 ) ? If not chek do you have it on processor relay pcb connector J/P658 between pin 1 and pin 2. ( output to motor ) . To have 24V there : LED11 on processor relay pcb should be light ( relay X5 powered ) . Processor cover interlock switch LS2 should be activated. LED10 on processor relay pcb should be light ( relay X8 powered ) . Dryer cover interlock switch LS1 should be activated. Fuse F53 on processor relay pcb should be good. 24V should be between ground and fuse ( on both sides ) LED14 on processor relay pcb should be light ( 24V from processor power supply ) . Can see voltage on J/P654 ( between pin 1 and pin 6 ) , or between TP2 ( ground ) and TP1 ( 24V ) . If on motor have power supply then might be missing motor control signals. Controi signals should be from proicessor control pcb ( connector J/P702 ) . Motor + reducer has Noritsu p.n. I123109 . Motor - Orientalmotor Vexta K0462-F5U . Reducer - Orientalmotor D3513-152 . If motor tried to start, but can't rotate might be it is overloaded. Then remove motor and try to run. Can do it with reducer, or without it. First run drive motor. Then you see fault is related with other problem, or not. Quote Link to comment Share on other sites More sharing options...
NYCFL Posted February 7 Author Report Share Posted February 7 LED11 and LED14 are lit up but LED10 is not. When I check the input menu it says that the Dryer Safety Thermostat and Interlock Switch (Dryer Cover) are on. I am getting a reading of 23.8 on both sides of fuse F53. I also tested the voltage for connector J/P654 and got 23.8 as well. I am having trouble finding connector J/P702. The connectors I see coming from the motor are P/J780 and P/J767. Quote Link to comment Share on other sites More sharing options...
Dave S Posted February 7 Report Share Posted February 7 Is the dryer operating? As it will only send the test print when the dryer is up to the set temperature. Quote Link to comment Share on other sites More sharing options...
Minilab service Posted February 7 Report Share Posted February 7 I think LED10 has voltage, but LED is faulty. It is not a problem. LED is just to see relay status. LED11 is light ( relay X5 is ON ) ONLY when LED10 has voltage ( relay X8 is ON ) . Motor connector J/P767 is power supply. Do you have 24V there ( between pin1 and pin2 ) ? If yes then power supply circuit works ( power supply, fuse, interlock switches, X5, X8 and other ) . On motor connector J/P780 are control signals. This connector connected with J/P702 ( connector on processor control pcb ) . It is other board ( pcb with ARCNET ) - not processor relay pcb. Quote Link to comment Share on other sites More sharing options...
NYCFL Posted February 7 Author Report Share Posted February 7 2 hours ago, Minilab service said: I think LED10 has voltage, but LED is faulty. It is not a problem. LED is just to see relay status. LED11 is light ( relay X5 is ON ) ONLY when LED10 has voltage ( relay X8 is ON ) . Motor connector J/P767 is power supply. Do you have 24V there ( between pin1 and pin2 ) ? If yes then power supply circuit works ( power supply, fuse, interlock switches, X5, X8 and other ) . On motor connector J/P780 are control signals. This connector connected with J/P702 ( connector on processor control pcb ) . It is other board ( pcb with ARCNET ) - not processor relay pcb. I tested J/P767 and J/P658. Neither have any voltage so I think there is no power going to the the motor. Quote Link to comment Share on other sites More sharing options...
NYCFL Posted February 7 Author Report Share Posted February 7 3 hours ago, Dave S said: Is the dryer operating? As it will only send the test print when the dryer is up to the set temperature. Preheating is turned off but the heater is working and I can turn it on manually. That's a good point but I don't think that is related to the issue I am having with the drive motor though. I am going to fix the drive motor problem first and then try that. Quote Link to comment Share on other sites More sharing options...
Minilab service Posted February 8 Report Share Posted February 8 Then missing motor power supply. On motor connector J/P767 should be power supply. Between pin1 and pin2 should be 24V. I think you wrote wrong LED status, or something measured incorrectly. Something wrong with processor relay pcb, or application. Check where you have 24V and where have not : 24V on J/P654 ( between pin 1 and pin 6 ) , or between TP2 ( ground ) and TP1 ( 24V ) . LED14 on processor relay pcb should be light. 24V should be between ground and fuse F53 ( on both sides ) 24V should be between ground and J/P648 pin 1 24V should be between ground and J/P648 pin 4 ( when dryer cover interlock switch activated ) . When have this voltage - LED10 is light and relay X8 activated. 24V should be between ground and J/P659 pin 1 24V should be between ground and J/P649 pin 4 ( when processor cover interlock switch activated ) . When have this voltage, relay X8 is on, processor drive is ON ( software output check ) then LED11 should be light and relay X5 activated. If LED11 light and relay X5 activated then should be 24V on J/P658 pin 1. It is connected to motor connector ( J/P767 pin 1 ) . Check all again. Then you can see where 24V disappear. Take QSS3501F PLUS or Fuji LP7100 service manual. There is circuit diagram where can see all connections. Quote Link to comment Share on other sites More sharing options...
NYCFL Posted February 8 Author Report Share Posted February 8 15 hours ago, Minilab service said: Then missing motor power supply. On motor connector J/P767 should be power supply. Between pin1 and pin2 should be 24V. I think you wrote wrong LED status, or something measured incorrectly. Something wrong with processor relay pcb, or application. Check where you have 24V and where have not : 24V on J/P654 ( between pin 1 and pin 6 ) , or between TP2 ( ground ) and TP1 ( 24V ) . LED14 on processor relay pcb should be light. 24V should be between ground and fuse F53 ( on both sides ) 24V should be between ground and J/P648 pin 1 24V should be between ground and J/P648 pin 4 ( when dryer cover interlock switch activated ) . When have this voltage - LED10 is light and relay X8 activated. 24V should be between ground and J/P659 pin 1 24V should be between ground and J/P649 pin 4 ( when processor cover interlock switch activated ) . When have this voltage, relay X8 is on, processor drive is ON ( software output check ) then LED11 should be light and relay X5 activated. If LED11 light and relay X5 activated then should be 24V on J/P658 pin 1. It is connected to motor connector ( J/P767 pin 1 ) . Check all again. Then you can see where 24V disappear. Take QSS3501F PLUS or Fuji LP7100 service manual. There is circuit diagram where can see all connections. Yes, you are correct. I did write the wrong LED status before. LED 11 is off and LED 10 is on. I tested everything again and everything had 24 volts except J/P649 and J/P658. They both show as 0.0 when I test it with ground and the pins you mentioned. I also checked the input menu and it looks like the interlock switch for the processor top cover is showing is "OFF." Quote Link to comment Share on other sites More sharing options...
Minilab service Posted February 8 Report Share Posted February 8 (edited) 24V should be between ground and J/P659 pin 1 24V should be between ground and J/P659 pin 4 ( when processor cover interlock switch activated ) . When have this voltage on input menu interlock switch for the processor top cover should be "ON." If on J/P659 pin 4 have not 24 V then can be not closed processor top cover, interlock switch doesn't see magnet, bad interlock switch LS2, bad connection on intermediate connector J/P747, or interlock switch connector ( J/P790 ) . Only when have 24V on J/P659 pin 4 on menu you will see that cover closed and can run processor drive ( turn on relay X5 ) . Edited February 8 by Minilab service Quote Link to comment Share on other sites More sharing options...
NYCFL Posted February 8 Author Report Share Posted February 8 1 hour ago, Minilab service said: 24V should be between ground and J/P659 pin 1 24V should be between ground and J/P659 pin 4 ( when processor cover interlock switch activated ) . When have this voltage on input menu interlock switch for the processor top cover should be "ON." If on J/P659 pin 4 have not 24 V then can be not closed processor top cover, interlock switch doesn't see magnet, bad interlock switch LS2, bad connection on intermediate connector J/P747, or interlock switch connector ( J/P790 ) . Only when have 24V on J/P659 pin 4 on menu you will see that cover closed and can run processor drive ( turn on relay X5 ) . Figured it out. The bracket that the magnet sits on for the processor top cover interlock switch. The dryer and heater started up and everything is working properly. However, I am still having the issue where when I do the initial setup it is just stuck on a continuous loop of the status bar. Not sure what might be causing it. Quote Link to comment Share on other sites More sharing options...
Minilab service Posted February 8 Report Share Posted February 8 Do you have any errors? Is paper supplied when you press to print? Go to service menu and try make software upgrade on boards from hard disk. Remove magazine, go to output check and test all motors. Go to self diagnostic menu. Run Image Path Check. Look what you see there. On self diagnostic can test I/F board and ARCNET. Can try to test them. Quote Link to comment Share on other sites More sharing options...
Dave S Posted February 8 Report Share Posted February 8 (edited) 2 hours ago, NYCFL said: Figured it out. The bracket that the magnet sits on for the processor top cover interlock switch. The dryer and heater started up and everything is working properly. However, I am still having the issue where when I do the initial setup it is just stuck on a continuous loop of the status bar. Not sure what might be causing it. If seems like the printer/ processor is not communicating properly with EZcontroller. It should have given you a message to say the processor cover is open. What version of EZcontroller are you using? What version of Printer are you using? Edited February 8 by Dave S Quote Link to comment Share on other sites More sharing options...
NYCFL Posted February 21 Author Report Share Posted February 21 Finally came back around to working on the printer again. Finally, I got a test print to print but still seems to act up. Upon first starting, after everything is to temp, I can perform an initial set up and it will print the Exposure Light Intensity Strip. I put it through the colorimeter and then it goes on to print the Paper Gamma strip. Once the gamma test strip prints and I put it through the colorimeter, it tells me "The measurement values are out of allowable range. Repeat the process". The strip looks to have a green undertone in the greys. Not sure if it is related to chemistry or something else. I attached a photo of it. Quote Link to comment Share on other sites More sharing options...
NYCFL Posted February 21 Author Report Share Posted February 21 On 2/8/2023 at 3:52 PM, Dave S said: If seems like the printer/ processor is not communicating properly with EZcontroller. It should have given you a message to say the processor cover is open. What version of EZcontroller are you using? What version of Printer are you using? Yes, I thought it was strange that it did not give an error message. I am currently not running EZ controller on the computer it is connected to yet but do have EZ controller 6.60 and I am using QSS Printer 19 currently. Quote Link to comment Share on other sites More sharing options...
Minilab service Posted February 21 Report Share Posted February 21 Is your paper white area magenta ? On your photo see it. If yes - your chemicals are bad. Paper should be totally white. Might be you didn't start developer properely, or some other problems with chemicals. If your paper white area really white and just test print is green then can be broken AOM driver, or Green laser head. Need change AOM driver. If it will not change anything then faulty laser head. Communication with minilab has QSS Printer. EZ controller communicate with printer using it. Can use any QSS Printer, which is compatible with Windows. Quote Link to comment Share on other sites More sharing options...
NYCFL Posted February 22 Author Report Share Posted February 22 13 hours ago, Minilab service said: Is your paper white area magenta ? On your photo see it. If yes - your chemicals are bad. Paper should be totally white. Might be you didn't start developer properely, or some other problems with chemicals. If your paper white area really white and just test print is green then can be broken AOM driver, or Green laser head. Need change AOM driver. If it will not change anything then faulty laser head. Communication with minilab has QSS Printer. EZ controller communicate with printer using it. Can use any QSS Printer, which is compatible with Windows. Yes, the paper has a slight tint of magenta. I figured that would be the case so I ordered fresh chemistry and remix everything. I will give updates once it is done. Quote Link to comment Share on other sites More sharing options...
Minilab service Posted February 22 Report Share Posted February 22 Probably here some problem with developer. Might be you didn't add starter, or added not enough. What is your chemical brand and type? How you prepared developer for working tank? Quote Link to comment Share on other sites More sharing options...
NYCFL Posted March 11 Author Report Share Posted March 11 Sorry for my absence. We got the new chemistry in and put in fresh paper and the test prints seemed to come out normal. I was finally able to get EZ controller installed (had to order another dongle since spare was lost). Once I registered the print, I was presented with a few error messages relating to the chemistry. No. 500: add water to the Refilling Water Tank (water tank is full) and No. 0502: add replenishment solution to the replenishment tank. CD BF STB. Which is strange because I have an F specification and these seem to be normal specification codes. Also when performing output checks My P1R works when I check CD and P2A works when I check BX but nothing comes out of P2B. However, when I check STB it comes out of PRB and nothing comes out of PSR. Could this be a software issue. QSS seems to think I have a normal specification when I have an F specification. Quote Link to comment Share on other sites More sharing options...
Dave S Posted March 11 Report Share Posted March 11 Your Process Specification is probably incorrectly set in the Machine Specification menu. It needs to be set to CP-49E for an F specification machine. Quote Link to comment Share on other sites More sharing options...
NYCFL Posted March 17 Author Report Share Posted March 17 On 3/11/2023 at 6:03 PM, Dave S said: Your Process Specification is probably incorrectly set in the Machine Specification menu. It needs to be set to CP-49E for an F specification machine. I figured it out shortly after I sent the message. I forgot that I did a data initialization, and it must have reset the printer specification. Thank you for your help! Quote Link to comment Share on other sites More sharing options...
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