QSS3201 PC upgrade

[fcosmin78]

Hello everyone!

I hope I can find some help in the forum. I try to upgrade my QSS3201SD (now working without the scanner attached) PC since it takes forever to print on it. 

I am using a Gigabyte GA-G31M-ES2L mainboard. I have managed to move the PCI-ARCNETboard from the old computer to the new case, installed WinXp and the Noritsu software. My problem is that the software send Shutdown signal to PC when i try to update the colorimeter (at ~ 70% process completion). Does anyone now how to trick the software to belive that is has the original Power Supply installed? I also tried with the COM cable connected to the original PSU but still the same, Qss software shutdowns PC during colorimeter update. Please help. Wish you all the best.

Greetings from Romania

[arche hernandez sanchez]

Hace 1 hora, fcosmin78 dijo:

¡Hola a todos!

Espero poder encontrar algo de ayuda en el foro. Intento actualizar mi PC QSS3201SD (ahora trabajando sin el escáner conectado) ya que tarda una eternidad en imprimir.

Estoy usando una placa base Gigabyte GA-G31M-ES2L. He conseguido mover la placa PCI-ARCNETdel ordenador antiguo al nuevo caso, he instalado WinXp y el software Noritsu. Mi problema es que el software envía una señal de apagado a la PC cuando intento actualizar el colorímetro (en ~ 70% de finalización del proceso). ¿Alguien ahora cómo engañar al software para creer que tiene instalada la fuente de alimentación original? También probé con el cable COM conectado a la fuente de alimentación original, pero sigue siendo el mismo, el software Qss apaga la PC durante la actualización del colorímetro. Por favor ayuda. Le deseo todo lo mejor.

Saludos desde Rumania

set com port in bios

 

 

 

 

Edited March 18 by arche hernandez sanchez

[fcosmin78]

28 minutes ago, arche hernandez sanchez said:

set com port in bios

thank you for the quick answer!

in BIOS i have only 1 COM port, that is set com port 3f8/irq4 and in windows  baud rate is 9600, data bits 8, parity N, stop bits 1,  IRQ set to 4

Anything else I can do?

Should I add an PCI - Serial expansion card? Any model you know that work? 

Thank you! you can write in Spanish, i'll translate it with google. Thank you very much!!!! Best Regards!!!

 

 

 

 

 

 

[Minilab service]

Check COM port status and settings on Windows device manager. Look which is COM port number for port, where you connect power supply UPS and colorimeter.

If you instead original power supply ( with UPS ) use standard power supply ( without UPS ) then you to COM port input can connect 5V. Then Noritsu software see that power supply is working.

When COM port settings are correct, but COM not connected during Noritsu software startup should activate QSSshutdown utility and computer turn off. If to disable COM port on device manager then QSSshutdown will not be activated, but colorimeter will not work also ( because colorimeter connected to the same port ) .

Instead to upgrade internal minilab computer better connect external computer with W11, or W10 and digital orders print from this computer.

[fcosmin78]

On 3/18/2023 at 8:20 PM, Minilab service said:

Check COM port status and settings on Windows device manager. Look which is COM port number for port, where you connect power supply UPS and colorimeter.

If you instead original power supply ( with UPS ) use standard power supply ( without UPS ) then you to COM port input can connect 5V. Then Noritsu software see that power supply is working.

When COM port settings are correct, but COM not connected during Noritsu software startup should activate QSSshutdown utility and computer turn off. If to disable COM port on device manager then QSSshutdown will not be activated, but colorimeter will not work also ( because colorimeter connected to the same port ) .

Instead to upgrade internal minilab computer better connect external computer with W11, or W10 and digital orders print from this computer.

Thank you for the answer Minilab service! I will try tomorrow with the original PSU (waiting for a 20 pin to 24 pin adaptor for the mainboard). I wanted to upgrade the internal pc as i have old mainboard with cpu and ram in stock so it would be the option with the less investment for me  If I would like to use an external PC with Win10 and print orders from that  PC, what would be the costs? Thank you again!!!

[Dave S]

3 hours ago, fcosmin78 said:

Thank you for the answer Minilab service! I will try tomorrow with the original PSU (waiting for a 20 pin to 24 pin adaptor for the mainboard). I wanted to upgrade the internal pc as i have old mainboard with cpu and ram in stock so it would be the option with the less investment for me  If I would like to use an external PC with Win10 and print orders from that  PC, what would be the costs? Thank you again!!!

You don't need a 20 to 24 pin adapter, the 20 pin ATX connector will fit and work on a 24 pin motherboard connector.

[fcosmin78]

Hello everyone! Thank you all for the help! I have finally managed to make it work. Had issues with Windows XP but worked like a charm with Windows 2000 and original PSU. I have one more question only. Does anyone know how to make Programed Timer and the start of PC from sorter button work again? Is the only thing that does not work as before.  I assume that is a custom connection of the original Ricoh motherboard F-panel. Thank you very much!

[Dave S]

If this is a 32xx series machine, the front panel switches connect to an interface board, just unplug the front panel connectors from the interface board and connect them directly to the motherboard.