Gambrell Photo Posted March 20 Report Share Posted March 20 (edited) I have been running MS01 10 with windows 10. I came in today and nothing happens when I click "connect" on the DL650 screen in MS01. The maintenance utility on the computer will communicate with the printer and print a nozzle check. In MS01 v10 It just says Printer communication error. Check cable connections and press [Connect] I press connect and the screen pauses for a second and the returns to the same connect screen. I though some kind of windows update screwed it up So I and restored a backup from when it was working, but same problem. Any ideas on things to try before I start over with a fresh install? Edited March 20 by Gambrell Photo Quote Link to comment Share on other sites More sharing options...
TECNOR Posted March 21 Report Share Posted March 21 Are you sure that installation was correctly ? Quote Link to comment Share on other sites More sharing options...
Minilab service Posted March 21 Report Share Posted March 21 If you see printer on mainenance utility, but can't access from MS01 then here some problem with software settings. What is DL650 system software version ? Which connecting module did you use - MSP47? Which version? Quote Link to comment Share on other sites More sharing options...
Gambrell Photo Posted March 21 Author Report Share Posted March 21 (edited) This is using MS01 10R DL650 Printer Kit for MS01 v2.0 (MSP60 Software for MS01 version 3.1+) DL650 Software Ver3040 The printer has been working on this system for over a month, but now it just does nothing when I click connect uning the screen after pressing the FA1 button at the bottom left. Somtimes that FA1 button is going Red. Also it seems like PANDA is trying to lock up and then restarting. Edited March 21 by Gambrell Photo Quote Link to comment Share on other sites More sharing options...
Minilab service Posted March 21 Report Share Posted March 21 Then here MS01 error. If PANDA doesn't start, then you can't connect to printer. Panda should be connected to server and printer. Symbols ( dots ) should be green. It is difficult to say what's happened. Might be on computer you have antivirus software, which deleted some Fuji file. Go to MS01 menu and make MS01 backup. Then try reinstall MS01. Might be can repair software. If not - need make fresh instillation and load MS01 backup ( or make all MS01 settings ) . Quote Link to comment Share on other sites More sharing options...
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