Pit Posted April 3 Report Share Posted April 3 The printers looked like this after being turned off for some time. Quote Link to comment Share on other sites More sharing options...
TECNOR Posted April 3 Report Share Posted April 3 Try install the firmware again. Quote Link to comment Share on other sites More sharing options...
Pit Posted April 3 Author Report Share Posted April 3 The printer is inaccessible... I can't connect it to the PC... Quote Link to comment Share on other sites More sharing options...
TECNOR Posted April 3 Report Share Posted April 3 see any bad connection and clean the main board. Quote Link to comment Share on other sites More sharing options...
Pit Posted April 3 Author Report Share Posted April 3 How do I remove the motherboard from this printer? To perform a perfect cleaning, you would have to take it out Quote Link to comment Share on other sites More sharing options...
TECNOR Posted April 3 Report Share Posted April 3 yes you need remove main board for clean Quote Link to comment Share on other sites More sharing options...
Pit Posted April 3 Author Report Share Posted April 3 But I don't know how to remove it... Does it come out the side or the front? Quote Link to comment Share on other sites More sharing options...
Pit Posted April 3 Author Report Share Posted April 3 I managed to remove the plate.... I'm going to clean it and put it back to see if it solves it Quote Link to comment Share on other sites More sharing options...
Pit Posted April 5 Author Report Share Posted April 5 I cleaned the motherboard, put everything in place, but the problem continues... Now I suspect the power supply... Can anyone help me, please? Quote Link to comment Share on other sites More sharing options...
TECNOR Posted April 5 Report Share Posted April 5 If you have manual service can check all voltages of power supply Quote Link to comment Share on other sites More sharing options...
davidlam Posted April 6 Report Share Posted April 6 @Pit, good suspect hope below helps.. perhaps check the 5Vdc first . For other power supplies you'll need to have the 106 pages "Service manual with illustrated parts list" pdf to proceed further . Quote Link to comment Share on other sites More sharing options...
davidlam Posted April 9 Report Share Posted April 9 ? Quote Link to comment Share on other sites More sharing options...
eyla0312 Posted April 10 Report Share Posted April 10 Solved? Quote Link to comment Share on other sites More sharing options...
Pit Posted April 19 Author Report Share Posted April 19 I give up... I've tried everything and nothing resolved... I cleaned the motherboard and the controller board.... I performed the procedures for the electrical part, and nothing... I contacted Kodak's technical support and he also doesn't know what to do may is remaining... No error message... I don't think there's anything else to do... Strange that it happened on 3 machines at the same time. Quote Link to comment Share on other sites More sharing options...
Pit Posted April 19 Author Report Share Posted April 19 On 4/10/2023 at 9:43 AM, eyla0312 said: Solved? I give up... I've tried everything and nothing resolved... I cleaned the motherboard and the controller board.... I performed the procedures for the electrical part, and nothing... I contacted Kodak's technical support and he also doesn't know what to do may is remaining... No error message... I don't think there's anything else to do... Strange that it happened on 3 machines at the same time. Quote Link to comment Share on other sites More sharing options...
Kmit Posted April 19 Report Share Posted April 19 It's very strange, three printers with the same problem. Where do you live ? Have you contacted the technical support of your country? Have you got an Apex? If you can : Setup -> Diagnostics ->Application Health Check. Could you take a picture and attach it. Quote Link to comment Share on other sites More sharing options...
eyla0312 Posted April 20 Report Share Posted April 20 We have helped in extreme cases like these on different types of kodak printers. If you do not give up and want to try our solutions, contact servicios.tecnomatica@gmail.com A search in the posts of the site will give you an idea that our experience has served all those who have contacted us. There are no results if you don't try. Regards, Raidel Perez servicios.tecnomatica@gmail.com user eyla0312 at Minilabhelp.com Quote Link to comment Share on other sites More sharing options...
Pit Posted April 20 Author Report Share Posted April 20 14 hours ago, Kmit said: It's very strange, three printers with the same problem. Where do you live ? Have you contacted the technical support of your country? Have you got an Apex? If you can : Setup -> Diagnostics ->Application Health Check. Could you take a picture and attach it. They weren't connected to Apex... I used them on normal computers and until then everything was working fine.... After pausing them for a few months, when I turned them on again, they all had the same problem. Quote Link to comment Share on other sites More sharing options...
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