Jump to content

QSS-3701 Communication error


Recommended Posts

Hello guys , today when I started the printer an error showed up the error was "Error No.06901-00521" ARCENT communication error - Printer Processor LASER

I tried to restart the system and the power supply as stated in the manual but nothing worked and the error keeps showing up, so please can anyone help me with how can I fix this error

 

Thank you in advance :)

Edited by Rozan co
spelling
Link to comment
Share on other sites

No ARCNET connection between I/F pcb and printer control pcb. All other boards are connected not directly, but through printer control pcb. 

Can be missing bad ARCNET connector on I/F board, or printer control pcb, bad connected arcnet cables ( between these boards ) , missing 5V power supply on printer control pcb, or printer control pcb doesn't work.

Link to comment
Share on other sites

I/F board can be various. There are few board models. They depends on minilab type ( HD, or not HD ) and on board revision.

Printer control pcb - J391423 . It is inside priner and position is beside processor/

If you do not know how to handle ARCNET then do not touch anything. It is very easy to destroy ARCNET sensors. If they destroyed you need to change boards.

Link to comment
Share on other sites

Why do you try update software, when have not communication? Better go to self diagnostic and run ARCNET test.

On your picture is  I/F board. It is impossible looking at photo what is sensor led power. Also impossible to see sensors are dirty, or not. 

Try to clean sensors on I/F board and printer board. Printer board has few sensors and ARCNET from I/F board can be connected to any of them.

When no connection between I/F board and printer board then can be :
Dirty, or not working sensors on 
I/F board or printer board.
Broken, or dirty ARCNET cable ends 
Missing power supply on printer board.
Not working I/F board, or printer board.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...