Rozan co Posted April 10 Report Share Posted April 10 (edited) Hello guys , today when I started the printer an error showed up the error was "Error No.06901-00521" ARCENT communication error - Printer Processor LASER I tried to restart the system and the power supply as stated in the manual but nothing worked and the error keeps showing up, so please can anyone help me with how can I fix this error Thank you in advance Edited April 10 by Rozan co spelling Quote Link to comment Share on other sites More sharing options...
Minilab service Posted April 10 Report Share Posted April 10 No ARCNET connection between I/F pcb and printer control pcb. All other boards are connected not directly, but through printer control pcb. Can be missing bad ARCNET connector on I/F board, or printer control pcb, bad connected arcnet cables ( between these boards ) , missing 5V power supply on printer control pcb, or printer control pcb doesn't work. Rozan co 1 Quote Link to comment Share on other sites More sharing options...
Rozan co Posted April 10 Author Report Share Posted April 10 can you send me pic any boared Quote Link to comment Share on other sites More sharing options...
Minilab service Posted April 10 Report Share Posted April 10 I/F board can be various. There are few board models. They depends on minilab type ( HD, or not HD ) and on board revision. Printer control pcb - J391423 . It is inside priner and position is beside processor/ If you do not know how to handle ARCNET then do not touch anything. It is very easy to destroy ARCNET sensors. If they destroyed you need to change boards. Quote Link to comment Share on other sites More sharing options...
Rozan co Posted April 13 Author Report Share Posted April 13 How i can cut fiber cable with out cuter Quote Link to comment Share on other sites More sharing options...
Minilab service Posted April 13 Report Share Posted April 13 Cutter is cheap - costs few USD. If have not cutter then can use sharp blade. Just cut need staight, without dents and should be 90 degrees angle. Rozan co 1 Quote Link to comment Share on other sites More sharing options...
Rozan co Posted April 13 Author Report Share Posted April 13 Am cut thats now but not work Quote Link to comment Share on other sites More sharing options...
Minilab service Posted April 13 Report Share Posted April 13 Can be bad ARCNET connector on I/F board, or printer control pcb, bad connected arcnet cables ( between these boards ) , missing 5V power supply on printer control pcb, or printer control pcb doesn't work Quote Link to comment Share on other sites More sharing options...
Rozan co Posted April 13 Author Report Share Posted April 13 We check it its not bad board its 5 v raed Quote Link to comment Share on other sites More sharing options...
Rozan co Posted April 13 Author Report Share Posted April 13 If it led red is bad or you see normal? Quote Link to comment Share on other sites More sharing options...
Rozan co Posted April 13 Author Report Share Posted April 13 Quote Link to comment Share on other sites More sharing options...
Minilab service Posted April 14 Report Share Posted April 14 Why do you try update software, when have not communication? Better go to self diagnostic and run ARCNET test. On your picture is I/F board. It is impossible looking at photo what is sensor led power. Also impossible to see sensors are dirty, or not. Try to clean sensors on I/F board and printer board. Printer board has few sensors and ARCNET from I/F board can be connected to any of them. When no connection between I/F board and printer board then can be : Dirty, or not working sensors on I/F board or printer board. Broken, or dirty ARCNET cable ends Missing power supply on printer board. Not working I/F board, or printer board. Quote Link to comment Share on other sites More sharing options...
PHOTOLABPART.COM Posted April 16 Report Share Posted April 16 RESPECTED SIR PLEASE FOLLOW MANUAL INSTRUCTION ATTACHED FILE THANKS Quote Link to comment Share on other sites More sharing options...
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