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QSS 3502 sorter unit


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Hello, I have a problem with the sorter connected to the QSS 3502, it freezes once a day. I checked on the PCB (J391329) LED 10 is green, so I have 24V. I switch off the motor and after 10 minutes it starts again. Question, can the sorter be switched off all (unchek)?.I disassembled the gear motor, everything rotates easily.

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