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Kodak G4 not seeing Apex


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What is the configuration hardware and software Apex /G4/G4xl/G4xl2 of your store? if nothing G4/order station sees the apex you probably have a problem with pc Apex. Check the network cable or lan .Check if you can surf the internet directly from the pc Apex.

 

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On 8/27/2023 at 4:57 PM, Kmit said:

What is the configuration hardware and software Apex /G4/G4xl/G4xl2 of your store? if nothing G4/order station sees the apex you probably have a problem with pc Apex. Check the network cable or lan .Check if you can surf the internet directly from the pc Apex.

 

Hello,

Silly mistake on my part. Did not input correct System Name on G4, connection now solid although now two new issues have come up:

Firstly USB input on Kiosk will refuse to accept any USB sticks and secondly side scanner attached to G4 has vanished from input screen.

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