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Printer 305: horizontal line on photo id


Kmit

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Hi all, 

there is a problem with horizontal lines on the 305 printer. I saw this problem for the first time about a year ago and all the printers I have "repaired" for other problems they have this defect. It is much more visible on photo id, while on prints the problem is on the first or last photo of the order, I can't remember now.

Has anyone seen this problem? Does anyone have any information about this problem? I attach one photo id.

IMG_4445.jpg

IMG_4444.JPG

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We got the same problem start from about Jan 2023 ago. Not just one or two machine, many 305 printer suffer from this horizontal lines problem even new install kodak 305 printer, we suspect it's media print kit problem (paper), we tried to load a very old paper (2 year ago...not remember) and got normal print.

Attached with sample print, the horizontal white lines start from the leading edge about 35mm distance, most  offen see in right side, but sometime left or both side, if the print order was many (e.g 10 prints), the horizontal lines only found in 1st print. 

I am locate in HK

Screenshot_20230915-145717_Gallery.jpg

Screenshot_20230915-145659_Gallery.jpg

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