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Qss-3412. Error: 6901-2008 communication error. processor D-ICE Control PCB


pillowlover

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We faced this error when we moved the device. We have tried cleaning the board but no improvements, help ASAP please I'll do ur homework for a week. I cant seem to upload a photo but i can give u any info that you might need or you contact me via telegram or whatsapp

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6901-2008 means no ARCNET communication with D-ICE Control PCB and processor. Probably is bad connection between printer control pcb and processor control pcb.. Then you have noise and all system doesn't work properely.

Disconnect ARCNET from processor control pcb. Then run ARCNET diagnostic software. Select minilab model, which you have ( QSS3412 or QSS3412SA ) . Make ARCNET diagnostic. Should be error only on processor board ( because it is disconnected ) .

If all other system works you need improve processor ARCNET connections ( trim ends of ARCNET cables, clean sensors ) .

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22 minutes ago, Minilab service said:

6901-2008 means no ARCNET communication with D-ICE Control PCB and processor. Probably is bad connection between printer control pcb and processor control pcb.. Then you have noise and all system doesn't work properely.

Disconnect ARCNET from processor control pcb. Then run ARCNET diagnostic software. Select minilab model, which you have ( QSS3412 or QSS3412SA ) . Make ARCNET diagnostic. Should be error only on processor board ( because it is disconnected ) .

If all other system works you need improve processor ARCNET connections ( trim ends of ARCNET cables, clean sensors ) .

We have tried both trimming and cleaning but sadly no luck. would it help if i send you pictures of the errors and the sensors on a social media platform for some reason i cant upload photos here i will email you my contact info if ur okay with that because I just dont feel comfortable sharing my personal info here for obvious reasons

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19 hours ago, Minilab service said:

Disconnect processor pcb ARCNET , disable QSS autostart and run ARCNET test software. When you tell what you see there then can advise something.

Could you please be a little more specific. I dont really know what processor pcb ARCNET is. Im Kind of a dummy. And also, is ARCNET test software different from the self test app? And another thing is how do I disable QSS autostart.

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ARCNET - two plastic optical cables inserted into sensors on processor control pcb. Press and hold rings ( black and white ) and remove optical cables. Do not use force when removing. Remove only when holder released ( ring pressed ) .

ARCNET test is other software. Disable QSS Autostart ( remove QSS icon from Windows start menu ( Start - Programs -  Startup ) . Then go into Noritsukoki folder. There find SelfCheck.exe . Here is software to test ARCNET. 

Run ARCNET diagnostic software. Select minilab model, which you have ( QSS3412 or QSS3412SA ) . Make ARCNET diagnostic. Should be error only on processor board ( because it is disconnected ) .

If all other system works you need improve processor pcb ARCNET connections ( trim ends of ARCNET cables, clean sensors ) .

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