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Fujifilm LP-5000 prints a 2mm white stripe on the first picture of every new printing job


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I have a problem with a Fujifilm LP-5000 DM printer where the printer leaves a white stripe on the first print of every job. This doesn't happen when I replace the magazine and the printer prints out a 89mm precut paper. Also this doesn't happen when the printer can print many orders in a row from the same paper without stopping. With the white stripe the whole first print is that much longer than the rest after it.

I heard we have had this problem earlier and it was fixed but now that we updated the computer to win10 it does it again. The fixer doesn't remember how it was done back then.


Can anyone help?

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