Paper Jam

[Ernstson]

We have a strange problem! We can print like 4-6 pictures after that machine says paper jam but there is no paper jam. Our machine is Noritsu Qss3201.

[davidlam]

please tell detail Paper jam [Error code no. ] so we can know the jam location machine detected..

[yustas]

1. Check the quality of the connection of the sensors.
2. Check the sensors in the "Input check".
2. Check ARCNET communication 

Edited December 9, 2025 by yustas

[Ernstson]

Thanks for your answers! The codes are 6017 0009 and sometimes 6017 0010

[alexvigor]

This is likely the wiring problems. Check the wires coming from sensors in Processor loading unit. Might be the place where jumpers are located. Go to input check and move the wires slightly to see if sensors switch dark/light.

Or the paper sensor2 right is bad.(Clean the sensor light path and do sensor light sensivity adjustment first of all)

Edited December 9, 2025 by alexvigor

[PHOTOLABPART.COM]

Respected Sir 

 

Cleaning arm unit 2 U Check if it is not dirty. If it is dirty, clean it using the blower brush. If the dirt cannot be removed, wipe it using the firmly squeezed damp cloth.- Whene ver necess ary-- Scratches may appear on the prints. Cleaning the advance roller U- The messages No. 60170005, 0007, 0009: Paper has jammed in the printer section. may appear. Cleaning the roller of the pressure guide UCleaning the arm sensors (left and right) U Clean the sensors using the blower brush.

Thanks, with warm regards 

[Ernstson]

Thanks everyone for taking your time. So the whole story is that we had two identical machines one with almost new laser unit. So we took the laser from the machine that we had as backup and put it in our machine we use daily at the same time we changed the arms can’t the name of every parts sorry. Today I made magazine registration and the machine run perfectly but after a while there was some strange behavior paper jam and pictures coming out blue and almost looking light damaged. I don’t know how to get the machine running as it should again

[alexvigor]

Have you followed service manual for adjustments after replacing laser unit & paper advance unit?

First of all write all in details - which parts you replaced.

Judging from provided info only I'd start with reattaching all plugs, jumpers (aoms, laser drivers, laser control box) you touched and running arcnet test and see if its ok.

Check that paper advance unit and paper loading unit sits exactly on it's place. Check arms stop sensors sit firmly in their places.

Clean sensors in paper loading unit, paper advance unit and perform sensor led light sensivity adjustment. Check sensors in input check.

Then you should do paper advance unit correction.

Try to print. If color is Ok then you should do adjustments after laser unit replacement. 

 

 

[Dave S]

14 hours ago, Ernstson said:

Thanks everyone for taking your time. So the whole story is that we had two identical machines one with almost new laser unit. So we took the laser from the machine that we had as backup and put it in our machine we use daily at the same time we changed the arms can’t the name of every parts sorry. Today I made magazine registration and the machine run perfectly but after a while there was some strange behavior paper jam and pictures coming out blue and almost looking light damaged. I don’t know how to get the machine running as it should again

Carry out the Self diagnostic.

Enter the service mode, go to Menu → Extension → Maintenance → Self-diagnostic

Post a photo of the results

[Ernstson]

Ok! So i know why the pictures was blue, my colluge printed on a magazine i had not registrated  so i we can print normal pictures and up to 30x40 and everything seems working ok after a did a software update. Everything looks good on the Self diagonostic. 

The problem we have now if we print 10x20 pictures the Paper Advance Unit arms seems not to know how to sort the pictures. We get paper has jam. 

[sinyo]

it looks like roller in rack or crossover on cd or bf try take it out and roll some used paper. does it grip or loose?