Konica scanner DS 2000 err code , what does it means? C0de:0x21008500

[Chester]

any one can tell me what wrong with it ? thanks.

[Minilab service]

21008500 means communication link with lens unit wasn’t established. Can be problem with lens unit ( power suppliers, lens unit control board ), or workstation computer ( firewire board, board driver, scanner driver, Konica software, Windows ) .