Kay De Print Posted July 14 Report Posted July 14 Good morning. Previously my printer was giving me this image output with some noise on the face without any error message. Yesterday, when tried printing, after cutting the paper was not advancing n when u cancel it feed white paper n gives u the following error message. Pls any assistance?
yustas Posted July 14 Report Posted July 14 Judging on the last image it seems to me that your blue laser module is out of order (if the noise is yellow).
Kay De Print Posted July 14 Author Report Posted July 14 Thanks Yustas, for the prompt response. Pls what abt the other error message below. When you issue the printing command the it hang n does not advance, n when you cancel it feed white n the error message pops up
Kay De Print Posted July 14 Author Report Posted July 14 Can it be that there is a problem with the image correction board? But when you put the machine the correction board light comes on n off. As I speak the light of the image correction board is off but the printing does not advance. Pls forum i need your quick response of assistance. Thanx.
yustas Posted July 14 Report Posted July 14 Oh... I am sorry I thought your last image was a real photo and judged it accordingly But it seems your monitor was never cleaned if you have such quality of the screen.
Minilab service Posted July 14 Report Posted July 14 6822-0003 means image processing pcb image data operation error. Image processing was not finished within a specified time when outputting the images from the image displaying memory to the expansion memory via image correction pcb.
Kay De Print Posted July 14 Author Report Posted July 14 Does it mean the problem is from the memories or the image correction board. Pls where exactly shd i tackle first. I need your help. Because the image correction board light does not stay on but goes off.
Kay De Print Posted July 14 Author Report Posted July 14 Yustas, pls the yellow noise is on the prints ooooo. What can be the problem?
Kay De Print Posted July 14 Author Report Posted July 14 Pls anyone who can assist me with these problems is welcome.
Dave S Posted July 14 Report Posted July 14 Try running the data transfer test. Menu → Extension → Maintenance → Data Transfer Test There are 2 image correction PCB's try swapping the position of them.
Kay De Print Posted July 14 Author Report Posted July 14 Dave, we did the data transfer test n the results for three times gave no good at last one which is the Laser Control. With the image correction board we did the swapping n still when u print it hangs n gives u that error message when u cancel n feed white. But the image correction boards does not light up. I mean none of the red light comes on. Pls any suggestions or solution. Thanx
Dave S Posted July 15 Report Posted July 15 8 hours ago, Kay De Print said: Dave, we did the data transfer test n the results for three times gave no good at last one which is the Laser Control. With the image correction board we did the swapping n still when u print it hangs n gives u that error message when u cancel n feed white. But the image correction boards does not light up. I mean none of the red light comes on. Pls any suggestions or solution. Thanx The status of the LED's 1-4 is always off, this is normal. Try doing the software upgrade from the hard drive for the image processing and image correction PCB's.
Kay De Print Posted July 15 Author Report Posted July 15 Pls Dave can you pls give me the steps to follow to do the software upgrade from the hard drive. How do u do from the hard drive?
Dave S Posted July 15 Report Posted July 15 Enter the service mode, go to Menu → Extension → Maintenance → Software Upgrade → Software Upgrade(HD)
Dave S Posted July 15 Report Posted July 15 Also look at this post, there is a lot of information there https://www.minilabhelp.com/index.php?/forums/topic/26305-3101/#comments
Kay De Print Posted July 16 Author Report Posted July 16 Good afternoon Dave. Do u know where I can get qss3101 circuit diagram or service manual? Pls still on my problem. When u issue the print command n it does advance n hang n when cancelled it feed white sheet n gives u the error message I sent u. Is it the fault of the image correction pcb or what?
Kay De Print Posted July 16 Author Report Posted July 16 The message it gives me is : No. 6822-0003 Image processing PCB Image data operation error
Dave S Posted July 16 Report Posted July 16 4 hours ago, Kay De Print said: Good afternoon Dave. Do u know where I can get qss3101 circuit diagram or service manual? Pls still on my problem. When u issue the print command n it does advance n hang n when cancelled it feed white sheet n gives u the error message I sent u. Is it the fault of the image correction pcb or what? No one can give you a definitive answer as to what exactly is wrong. Many different things can cause this problem. Did you try the software upgrade? Did you check the RAM modules as mentioned in the post I linked to?
Kay De Print Posted July 17 Author Report Posted July 17 23 hours ago, Dave S said: No one can give you a definitive answer as to what exactly is wrong. Many different things can cause this problem. Did you try the software upgrade? Did you check the RAM modules as mentioned in the post I linked to? I did the software upgrade. Pls which of the ram modules shd i check?
Dave S Posted July 17 Report Posted July 17 1 hour ago, Kay De Print said: I did the software upgrade. Pls which of the ram modules shd i check? All of them on the image processing PCB.
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