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Willow Photo Lab

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  1. do you have any suggestions on how to get there if the errors popping up before we can get into the settings menu? error 15002-00000
  2. Hello everyone EZ controller software is saying there is insufficient space on the hard drive even after clearing all the folders and temporary files. in the past doing this would solve the problem but for whatever reason this is not working anymore. the error message is also preventing me from opening the settings to try and remap the route to a different Hard drive. if anyone has any suggestions it would be so appreciated.
  3. Hi everyone, I was recently replacing the fixer in my v30 and now when i turn on the machine I'm greeted with a blank screen instead of the option to stat the machine. i can still hit timer to bring up the execute screen but the start screen doesn't appear its just goes blank after the temperature reaches the proper levels. Tried refilling the waster tank but that was not the issue anyone have any ideas or suggestions?
  4. Dave i cant thank you enough. thanks to your amazing help i was able to get the scanner taken apart cleaned and back up and running i just want to say thank you sooooo much i am so grateful for your help and patience
  5. thank you thank you thank you i will attemp this this week and keep you posted much thanks
  6. hi dave I'm willing to remove the screws and try o clean the light source but can you be more specific as to where this is located. there are several screws im not sure which 5 you are referring to. thank you for your help and time its greatly appreciated.
  7. hi When I scan a color negative as a black and white the line is not as predominant and doesn't show up as often however it is still there. it seems to be showing up in underexposed areas. i have attached a google drive with scans for visual example. thanks for the help. https://drive.google.com/drive/folders/13VEUm-1AoVmJP0op1xBWibee1UcFcEgW?usp=sharing
  8. Hi Everyone, We have had a LS-600 for a while now but recently the scans have been coming out with a dark line in the middle of the image. we have tried calibrating and cleaning but that hasn't helped. does anyone have any suggestions on what is causing this issue and how to solve it? kind regards!
  9. Thank you! I am trying to send you a PM but it says that you cannot receive private messages.
  10. Hello, I am trying to install EZ Controller on a Microsoft Surface Pro for our Norritsu LS600 scanner but I haven't had luck finding the software files, manuals or instructions needed for the installation. We already have the dongle. Does anyone have the EZ Controller batch? Thank you for your valuable help. Best, Emilio
  11. Hello! There has been a thudding/clicking sound coming from my developing rack in my QSF V30. After some investigating I learned that part A231675-01 was not rolling properly. It appears that the parts are swollen, and rubbing against the part beneath, causing for immobility, and therefore the sound and inability to process film rolls. I believe I need to replace the part and am looking for anyone selling it. But I also was curious if anyone knows why this is happening, or if there is another solution outside of replacing the part. I was thinking about removing the rubber sleeve with the bumps, or sanding down the bumps to allow for a smoother roll. I have attached pictures below! Please let me know what everyone thinks! IMG_20180822_155528617.jp2 IMG_20180822_155505076.jp2 IMG_20180822_155422743.jp2
  12. I have a Noritsu QSS 3011 Digital printer with the scanner attachment. Negatives inserted into the scanner (from both the 35mm and medium format film carriers) read extremely blue and require a lot of yellow added to make the prints come out correctly. I thought the issue was with the negatives themselves, but flatbed scans of several different negatives show them to be properly processed with true color. I figure it has something to do with the scanner. Thoughts on a setting I can check or remedy for the situation?
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