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ecramer last won the day on July 12

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  1. We've noticed a shift in color on our prints; it seems to be more yellow. Our print count is usually lower this time of year so I suspect it's probably a chemistry issue. On one of the prints with a yellow cast, we added 1 drop of color developer and 1 drop of bleach fix then rinsed with tap water and dried. The Color Developer drop turned slightly more yellow and the Bleach Fix drop turned a bit more blue. Am I on the right track or should I be looking at something else?
  2. Thank you so much for all your help; the information has been very useful. We've been running for three days without issue since applying your suggestion. We are modifying how we do things to avoid the issue in the future!
  3. A few final questions: We resolved the 3600 sec. lack time and are now at 9 sec. (8 sec. yesterday). Is this something we should be clearly daily or periodically? Also, I didn't clear the totals in the developer, bleach fix and stabilizer. Should those be cleared as well? Thanks again.
  4. I was able to clear the replenishment lack time and it seems to be working as we filled the developer and bleach fix before starting our print runs today and didn't have to refill either. I'll give it a day or two of running to make sure we are fixed ! Thank you!
  5. I've attached a screenshot of our computer; while I can access the total replenishment I don't have an option to clear the lack time. Thoughts?
  6. So we are not receiving error messages from any of the tanks. Any idea what could be causing the chemistry to drain and refill so quickly? We've already checked our replenishment rates and they are correct.
  7. We have a Noritsu QSS 3702 and noticed we were going through an excessive amount of stabilizer, the issue then moved to Bleach Fix and Developer. Here's two examples: Filled the Bleach Fix tank, it completely drains and wants to be refilled after less than 200 prints Filled the Color Developer, it completely drained and wants to be refilled after less than 13 prints. These issues with all 3 seem to be sporadic/random. We have verified that our replenishment rates are correct. A tech (someone familiar with the machines but not working at Noritsu) has suggested we have issues with the sensors and they should be replaced. Has anyone else run into this issue? Is it possible to just clean the sensors? How difficult are these to replace? Looking for additional opinions here. Thanks.
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