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  1. 1 point
    QualexTech

    Noritsu 3011 restart LooP

    Everything is fixed now, thank you for all your help.
  2. 1 point
    Minilab service

    Noritsu 3011 restart LooP

    Of course when you removed hardware and restarted Windows install them again.One difference - this time installing correctly. When I had to install QSS30 minilabs after recovery I saw drivers installed, but board didn't work. If after system software instillation to remove from device manager after restart boards installed again, but this time all work. If upgraded one of the boards that means your ARCNET board driver is working and all OK with it. I see now you have not communication between printer board and image processing board. Digital ICE control pcb is connected to image processing pcb. If you have not communication with image processing pcb will not have communication with digital ice. Image processing pcb is connected using network cable ( the same as DSL modem input ) . It is not optical cable, so it can't be bad. Look power suppliers on image processing pcb, look LED status on this board, try temporary remove digital ice pcb ( minilab should work without it, when you do not use scanner ) . Try restart minilab. If after that you will have communication with image processing pcb ( no ARCNET error with it ) go into service mode, software upgrade from HD menu and one by one upgrade all image processing pcb parts.
  3. 1 point
    Dave S

    Noritsu 3011 restart LooP

    As long as you have the Noritsu card drivers loaded all should be ok. I seem to remember seeing 3011 machines with 1 unknown device when Windows was loaded without a recovery CD, it didn't effect anything, in this instance I'm pretty sure it can be ignored.
  4. 1 point
    Dave S

    Noritsu 3011 restart LooP

    I'm a bit confused here. The first image of the device manager shows the PC named NORITSU with 1 ARCNET and 1 LVDS PCI card. (normal Noritsu config) The second image of the device manager shows the PC named DLS_SYSTEM with 1 ARCNET and 2 LVDS devices. (normal DLS config) Are these 2 different computers? With regard to the drivers, run the DELOldDriver.bat file on the F001 software disk, this will remove the old drivers. Uninstall the LVDS and ARCNET drivers in Windows device manager, then run the F001 setup again. When it asks to restart say no. Go to Windows device manager, click on any device, click the Action tab, then scan for hardware changes, the ARCNET and LVDS drivers should now load. Now you can restart the computer. The drivers are located in c:\winnt\system32\drivers\arc_net.sys c:\winnt\system32\drivers\lvds.sys I can't remember where the 2nd LVDS card drivers are located on a DLS system.
  5. 1 point
    Minilab service

    Noritsu 3011 restart LooP

    What are VEN and DEV codes for PCI device? Look on problem device list. Then can find driver. When you install this driver remove ARCNET and LVDS devices from device manager. Restart computer and these drivers will be installed correctly. You have not ARCNET communication, so can't upgrade boards. Colorimeter was upgraded, because it connected to COM port ( not ARCNET ) .
  6. 1 point
    Minilab service

    Noritsu 3011 restart LooP

    Noritsu has not icon on device manager and that is the reason why you see big question mark. "Other PCI Bridge Device" is bad, if you see the same, what is on your screenshot ( question mark and exclamation mark ) . Look code and find driver. Have do it before system software instillation. After system software installation you see message that have to restart. When you see this message go to device manager. There remove LVDS and ARCNET. Then agree to restart computer. During restart correct drivers will be loaded and minilab boards will be upgraded. Then load backup and can work as you worked before.
  7. 1 point
    Minilab service

    Noritsu 3011 restart LooP

    Your ARCNET and LVDS drivers installed well. It is just problem with some "Other PCI Bridge Device". Look vendor and device code ( VEN and DEV ) , Can see them on problem device list ( system information/ components/ problem devices/PNP device ID ) . Then for this VEN - DEV code find proper driver and install it from safe mode. Hope you did backup before. They can be somewhere on HD. Look when you loaded on safe mode. If have not anything - try to run Windows repair. Boot from Windows 2000 PRO CD. At first step choose install Windows. Then installation should find installed Windows and offer to repair it. Not all Windows 2000 PRO CD offer this option, so need to find version, which has it. Before experiments save what you have. Make image file using some HD cloning software ( Norton Ghost, Acronis True image, Paragon, or some other ) . Better protect yourself and do not take a risk to loose everything.
  8. 1 point
    Dave S

    Noritsu 3011 restart LooP

    I have never seen this invalid ID message before, I'm not sure what is generating that message, it's a very odd message. Assuming it is the original PC with the original SCSI drives, you can use the R016-00 Recovery CD, this will load Windows 2000 with all the drivers. As you can access the hard drive, copy the entire Noritsukoki folder, this will contain all the backup data. Put the Noritsukoki folder back in the same place after the recovery, then load the software. As long as the LVDS and ARCNET are showing in device manager like in your photo they are loaded properly. It must show multi CPU support for F001 Software and later. Look here for SP4 https://winworldpc.com/product/windows-nt-2000/patches
  9. 1 point
    Dave S

    Noritsu 3011 restart LooP

    For things like this the best and quickest thing to do is a Windows recovery. It could be some kind of virus has damaged Windows. Just make sure you have a good backup of the Noritsu data before doing the recovery. Carry out the recovery Load Windows Service Pack 4 Load the QSS Main System Software (ensure the ARCNET and LVDS devices are loaded) Load the Profile Data Vol 2 Load any option software, Red Eye, Card calender, multi frame etc Load in the QSS backup and you should be good to go.
  10. 1 point
    When you have printer it is recommended to have manuals. I have CD with all manuals - user, service, adjustments, troubleshooting and many other. Write private message, if need them. Sensor is on printer head.
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