Hi,
We have a Fuji Frontier 355, and a SP3000 scanner. When running an upkeep print through the densitometer, it comes up with “Error” on the densitometer. I took the densitometer to another lab I know and it works fine on their machine, but using their cable. I thought our cable must be damaged so I bought a brand new cable, but the problem is exactly the same!!! Can anyone help?
This is the first time the machines have been set up in our new lab, but they were working from the place we bought them from. Will this be a software problem, or a pcb board problem ? Any ideas anyone? Many thanks, regards Michael.