October 2018

Mini Lab Help.com is now in the final stages of being handed over to new owners.

We would like to thank everyone for the support over many years and we wish the new owners all of the best to drive this web site for another 20 years. 

A sad time to say goodbye, but also a happy days as this site goes in a new direction.

Goodbye - Neil Taylor 

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BYCAMHSE

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  1. BYCAMHSE

    Ian Peterson

    Looking for assistance for a fault with HS-1800 Scanner. I'm getting the following error coming up: No. 01322 Connect the scanner unit. Check the power supply and connection. Suffix number Condition 00000 When the scanner maintenance software is singularly activated, the scanner unit is not connected. The scanner was removed from it's standard location for cleaning and inspection (ie: taking the covers off and blowing out dust etc). When we fire our Noritsu 3702 and Ezy Controller software up in the morning, everything runs as normal - including the LED light source lighting up ready for a calibration. As soon as we go into the Ezy Controller menu to run a calibration it come up with the above error. If we restart the software, which consequently restarts the HS-1800 at start up it will no longer fire up the LED light source. I have investigated the Scanner Driver PCB and note the LED7 is not activated as per the manuals LED7 Used when verifying DC+36V (AFC) power output ON when the power is supplied to AFC. Unfortunately from this point I have not been able to identify a process to rectify. Hoping someone may have experienced this previously, and would appreciate any guidance. Cheers Ian
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