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Johnson Camera

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About Johnson Camera

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    www.johnsoncamera.com

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    Syracuse, NY USA

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  1. Thanks for the info. I have already discovered that much, but need to know where I can buy replacements (hopefully in the US). Googling that part number did nothing useful.
  2. Our splice tape dispenser has a bad blade. It is a Nichiban TCE-100n. Does anyone know where we can get replacement blades? Thanks!
  3. I found a loose wire in the serial connector that plugs into the computer. Now it works fine. Thanks for all of the help everyone!
  4. I apologize profusely, there was a loose fiber cable. I was confused because you mentioned unfastening the cables and my cables are not secured (lazy previous tech?). Also, I'm old and fat and didn't want to have to get at the Image Processing Board. Anyway, that appears to have fixed the 6901 error and again I apologize. Now I have to figure out why the QSSShutdown runs as the colorimeter initializes.
  5. I'm sorry if I appear difficult. I'm trying to avoid pulling the Image Processing PCB since it's a lot of work. The lower drawer pulled out without needing to release anything; that's why I'm confused. The tray was out and not reinstalled while we were replacing boards. The first board that we received was bad. A replacement board worked, but that's when the 6901 error started. During this whole time the tray was out and not moved. That's why I am questioning the need to pull the Image Processing Board. Perhaps you are confusing the Printer Power Supply that I'm working on with the Multi Power Supply that is under the Image Processing Board? I will check the fiber cables to the Image Processing Board however, since they are the only ones left that haven't been checked.
  6. I am still getting the 6901-0080 error. I have not yet checked the Image Processing PCB connectors since none of the work performed was anywhere close to that section.
  7. Unfortunately, that didn't fix it. I pulled the computer and reseated all of the expansion cards. While I had it out, I made sure that the ArcNet sockets were nice and clean. Also trimmed the ends of the fiber cables using the correct trimmer.
  8. What exactly is reconnecting the arcnet in the computer? Just the fiber cables? They were never removed nor touched in any way during this board replacement.
  9. I still am wondering why it happened when the board was replaced. The board is on the tray that pulls out of the bottom of the machine along with the Scanner & MLVA lamp power supplies. There are no arcnet cables involved. Also, this is when the Proceeding, One Moment Please issue started.
  10. First, the machine was giving us errors for both the scanner filter and all 3 MLVA filters. We found that we didn't have 36V and replaced the Printer Power Supply. This fixed the filter error but immediately gave us ArcNet errors (6901-0080). After a while we could get past the Arcnet error. However, pressing the Menu (F) button gives us the Proceeding, One Moment Please . . . (1903-0001). This will not go away. The QSS start up menu will appear and you can work through the steps, but can't complete the operation. Pressing Yes at the end still brings up the Proceeding error. Putting back the bad Printer Supply Board did not resolve the issue. Any suggestions? We can't get to the menu to enter Service Mode or do anything else. Thanks!
  11. I have a large dust spot showing up on our scans. It is not on the light source or the carrier. Is there a way to open the shutter on the sensor? If not, how do we go about cleaning the sensor? Thanks!
  12. https://www.fujifilmusa.com/support/ServiceSupportBrowse.do?sscucatid=664260 is the URL for the drivers from Fuji USA. The instructions discuss installing profiles. First, though, I would reinstall the driver.
  13. After doing a recent uniformity, sections of the the print were coming out blue. I did a daily setup and parts of the grey strips are blue (not the entire strip). The pattern repeats every time. Tried doing uniformity again with no luck. Tried weekly setup with no change. Reloaded the MLVA data with no change. Running the Monitor Gamma tests appears to give good prints. Any suggestions? Noritsu QSS-2901 Thanks, Kevin
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