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Found 8 results

  1. Hello, I have an Apex system with a 7000 printer. Ran out of paper and installed a 166-1925 paper/ribbon pack and printer says incorrect ribbon. I shut off printer and let it initialize again as well as shut off system and restarted with the same issue. Any ideas? Thank you for any insights, George
  2. Hello. I have a Kodak 8810 that is printing with uneven borders - the output is shifted about 1mm to the right (unfortunately quite noticeable when printing bordered prints.) What needs to be done to correct this? Is there a way to manually calibrate the printer? Is there a wearable part that needs to be replaced? Thanks.
  3. Looking for a replacement computer for APEX system 70, 2 6" printers, 1 8" printer, hopefully running v8.0 or higher
  4. Whenever our Kodak system gives us a hard time with customer orders, we've been finding that on the Apex it's best to head into Windows, access the network tab in Explorer, open the corresponding Kiosk from the list, then extract the customer's image files from the newly created order folder inside that kiosk's CustomerAssets folder onto a flash drive. We then re-order the products via Order Entry on the Apex or just through a kiosk. Has anyone else needed to do this, or something like this, to save a customer's order from oblivion?
  5. Which is cheaper in terms of cost per print? Kodak Apex or Epson Surelab?
  6. I have just installed KPKV7 and updated to the May 2014 update. (June asked for 7.2) When I tested the Instagram module the screen displayed a square with what looked like a miniature broken link symbol. Same result from machines running stand alone or as part of APEX network. There is no log in area etc.. Has anyone else struck this? Is the Instagram module working elsewhere? Would appreciate some feedback. Thanks.
  7. The ID section has stopped working on my Apex. I need the service password for Apex to able to re-install from the backup. Any help out there?
  8. My Kodak Apex running V4.0 SP2 displays this on starting "There is a problem with this System. Forms - 44E5776D-807 with a yellow square box and REBOT COMPUTER. How can I get past this to the Main Order Screen. I tried restoring the system and software several times but it comes back to the same. Any help out there? I bought this off ebay so have no service contract
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