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hi, yesterday I had a similar problem had in the past on the 350, error w-2401, the paper does not advance in section 4-5, I went to setup and mantenimance, printer adjustament / mantenimance, printer i / o check, I tried to move (drive / stop) M541, repeatedly worked well but sometimes turning in the opposite direction!! on the 350 I had the similar problem but the M541 did not work completely, I had to change a drive on pdc20. Today the machine worked properly. What do you think? does anyone know if M541 can turn in the opposite direction and who controls it? THANK YOU